[TomH]

Hello all,

Here’s my launch edition broken down on the highway in NC. I heard a loud thump from the undercarriage and then the screen flashed “driving mode disabled”.

It’s completely locked up. I’ve been waiting for 3.5 hrs now for a towing company (sent by Rivian) and they’re going to have to tow it to Richmond, VA.

Frustrating my truck is broken down in a very precarious spot on the highway. I’m going to have to relinquish it for however long it takes to fix, and I just got it on Friday (the 13th!).

Anybody have an idea on what may have happened?

 

[CommodoreAmiga]

There's been a few drive assembly failures, I think. I wouldn't be surprised if you end up with a new assembly (motors + gearing).

 

[J-P (as in plug)]

It’s completely locked up. I’ve been waiting for 3.5 hrs now for a towing company (sent by Rivian) and they’re going to have to tow it to Richmond, VA.

Yikes, that couldn't have felt good. Are you still waiting for a tow? I assume you'll need a flatbed and not just any tow truck - so a longer than usual wait.
Sorry Tom, let us know how it goes.

 

[eHauler]

Hey @TomH, what information has Rivian provided you with so far on how this situation is going to be handled?

 

[Joelster]

Yikes...

 

[DrBebo]

ugh, sorry to hear. Good luck and let us know how it goes