I feel your pain but just be patient. It helps if you think of the Rivian like a Ferrari or a Morgan; it's bespoke, rare, desirable, and is delivered with white-glove service. Just tell yourself you're lucky to have been chosen to own one. Sure, its BS, but it helps.
THANKS for kind words and helpful words . . .you actually read my posts for one.
I don't like to get into my car history for fear of getting flamed more by the usual trolls, but I have done many many many a preorder - and MY PERSONAL experience with Rivian has been the absolute dead last worst. Yes, they hire super kind Millennial and Gen Z folks who are quick to apologize profusely, but they have absolutely zero ability to get to the bottom or anything or fix anything that may have happened to my order . . . just empty platitudes.
Did I have delays with my Hummer H2, yes? Were there issues with delivery at Fisker and then Karma, certainly, well documented, did I have to wait long time for Ferrari, McLaren, Lotus, Lambo - you bettcha. What about the Apocalypse 6x6 or the Delorean B2F conversion - were they long build times, yes. Tacking down an Acura NSX? Easier to find audience with the Pope. The list goes on and on. Suffice it to say I am a big car nut and really enjoy the world of the innovative, new, rare "bespoke" appearing as you mentioned
What makes Rivian singularly awful compared to any of my above "patient" waits, is that Rivian promises and does not deliver one single thing so far (for me). They make suggestions, you follow their advice, and then get taunted by Rivian fan boys on forums for "changing configurations" and causing my own delays . . . nothing further from the truth. I never changed anything, just ADDED configurations to the list I was willing to accept. Remember, delivery in Fl or Ca, any of 3 colors on exterior, any of 3 colors on interior and all options could be added or taken away. I would say I gave Rivian every opportunity to deliver with this flexibility
Instead, platitudes and promises that never even amount to a timely call back.
Today, I just blew a gasket when my guide calls me after 2 weeks of MIA to tell me the "fantastic news" that my truck is "on the radar" to be built and it should not be Thanksgiving but could be.
No VIN, No 8 steps, not even mention of what color and options he "sees" being assigned to me in his magic crystal ball.
It was all window dressing distraction talk to basically tell me my order got lost and will not be fulfilled in the summer or fall.
Hope me sharing explains my stress and frustration better.
If it does not, and you are happy with your Rivian Delivery and don't want to be bothered by anyone with a different experience then you, please move on to another post and spare us both the drama of a flame post and reply. Just move on if my experience does not relate to you - I for one and ECSTATIC for you if you have had a good experience, God Bless