I took delivery of my R1T about two months ago. While I was excited to have my own “guide”, I’ve grown to basically despise the person who has been assigned. Unfortunately, I can’t seem to get away from him. I’ve tried going back to the general queue but they still route me right back to this person. I’ve told him to have his manager contact me but have yet to hear from them. I can’t even sell the truck to get away because, two months in, Rivian hasn’t licensed it yet. Has anyone initiated a change in guides? How did you do it? Poor customer support is putting a dark cloud over this purchase.