[barkway]

I thought those who pre ordered were supposed to get an email starting today with a code to access the configurator? I don't have one? Anyone else get it already?

 

[Electrictrucking]

No I'm expecting it when Rivian opens at 8 CT if someone needs to call.

 

[Yossarian]

I did not get the email either and sent a note to Rivian Customer Service asking if the launch has been postponed.

While Rivian manufacturing is in Normal, IL and the Central Time zone, I believe that headquarters are in CA. If the launch is truly related to an 0800 start time, those of us on the East coast have three more hours to wait. I suspect that Rivian is already overwhelmed with requests like mine and will not be surprised if it is 48 hours or more before I get a response.

 

[Babbuino]

I did not get the email either and sent a note to Rivian Customer Service asking if the launch has been postponed.

While Rivian manufacturing is in Normal, IL and the Central Time zone, I believe that headquarters are in CA. If the launch is truly related to an 0800 start time, those of us on the East coast have three more hours to wait. I suspect that Rivian is already overwhelmed with requests like mine and will not be surprised if it is 48 hours or more before I get a response.

Yeah they said today but not at 12am today. 8am CT will make the most sense since that's when their support service opens.

 

[St00k]

If anyone gets theirs first, be sure to post here so we all know!
Sometimes I feel like the emails don't all go out at once.

 

[Electrictrucking]

I will be sure and tell everyone after my order is in.

 

[Babbuino]

I will be sure and tell everyone after my order is in.

🤣🤣🤣

 

[Yossarian]

The email drop is obviously not at 0800 CT. If it's going to happen today, my guess is now for 1000 Central/1100 Eastern, which will be 0800 for the CA HQ.

 

[ZheFury]

Could be noon, could be after lunch at 1pm, who knows.

 

[Babbuino]

So..... someone mentioned that the Rivian team told him that it would come out in the afternoon Pacific time... ughhh I was really hoping in the morning. Regarthless, we still have a week before the rest of the world gets it..

 

[barkway]

I still don't have it and it's 10am (eastern)

 

[Babbuino]

I still don't have it and it's 10am (eastern)

Did you send them a message on their chat?

 

[Yossarian]

I emailed them but given the situation, expect they got a lot of queries like mine and don't expect a timely response.

 

[St00k]

I honestly expect we won't see it until mid afternoon.... just a gut feeling

 

[Yossarian]

I honestly expect we won't see it until mid afternoon.... just a gut feeling

Given that we are already close to mid-day, I'm going to go "glass half empty" and say that it will be the close of business day before we see something . . .

 

[IslanderJSF]

Last week's Configurator announce email arrived in my inbox at 6:03PM Eastern. I suspect the same will happen today on the launch.

 

[R99]

So..... someone mentioned that the Rivian team told him that it would come out in the afternoon Pacific time... ughhh I was really hoping in the morning. Regarthless, we still have a week before the rest of the world gets it..

That makes sense, they don't want to exclude the west coast and it's where a lot of their offices are.

 

[The_Phew]

That makes sense, they don't want to exclude the west coast and it's where a lot of their offices are.

Flipside is that evening PST will slam the site HARD, and their poor web services staff will have to be up all night putting out fires. Early morning EST is usually the best time for these sort of things, since it spreads out the hits and most of the stuff that breaks will break during business hours.

I'm cross-shopping the R1S with the new Bronco, and that configurator launch was a fiasco. I'm curious if the "young scrappy and hungry" company can do it better than dinosaur Ford, because the quality and reliability of the configurators may actually be a decent proxy for the vehicles themselves; cars nowadays are basically rolling code.

 

[Electrictrucking]

Don't forget Hawaii even if their politics suck.

 

[McRat]

I would have staggered the invites from IT perspective to avoid loading up help lines and server load.