So I have been asking questions with the Customer Engagement team and I have told them in the past the name I gave to my Rivian
Now when I chat with them they refer to my Rivian by her name
Just makes me giddy ☺
Yes, chat is pretty customer specific. Earlier this week, I asked about what metric they are using to determine when it is “safe” for us to see the vehicles. As the conversation continued, the rep said that seeing them will help me decide which is better for my dog. 😂
In a previous chat, I asked about room in the R1T for a dog crate.