Rivian Forum – Rivian R1T & R1S News, Pricing & Order... banner

Should the ordering process be hands-on or hands-off

1 - 1 of 1 Posts

·
Registered
Joined
·
1,019 Posts
Mostly agree with all of this also. I think the guide's were also likely given the mandate that the LE customers are going to be representing the first real voice of Rivian out on the street, and that first impressions are everything, and that they need to get to know their most enthusiastic, risk taking customers well, and do a little extra hand-holding - especially b/c there are certainly going to be glitches with 1st deliveries of any new product. Rivian also seems to be taking a lot of extra care and attention as they work through an entirely new process for an entirely new type of EV. Rivian. I would say they are trying as hard as possible NOT to act like a commodity OEM company as they build their brand. No doubt that they stumbled and tripped along the way to this point, but to their credit, they have tried to fix things and admitted when they were wrong. That goes a long way for many early adopters, and given that they have been willing to demonstrate this already, the process for acquiring the trucks will surely be streamlined. Keep in mind that they have also been trying to help LE customers keep the faith going since 2018, and we are just now at the delivery tipping point.
 
1 - 1 of 1 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top