Emma Hall from CNET had trouble getting an Electrify America charging station to recognize that it was already connected, instead it kept displaying 'Plug in first.' Has anyone experienced this with other electric vehicles they own?
Electrify America Issues
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I love her attitude and personality, but this really does suck. I’ve been driving a Tesla for 3 years and have never had an issue at a Supercharger station. Really hoping EA gets their stuff together. I wonder what the cause was of the charger only putting out 36kw??
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I can attest that it happens at super chargers as well. There have been many a times I had to play musical chairs at a super charger to get a good charge rate and have had some dead chargers at stations as well. I have also seen them start and stop randomly as well. I have accustomed myself to keeping an eye on the charging from my phone if I am not hanging around at the car during charging.
I will give Tesla credit for maintaining their super chargers very well especially in the Southwest (can't say about other regions as I have not used them). It was also a huge improvement a couple of years ago when they started putting how many open chargers are at a location on the map. I have recently even noticed that when a charger is out of order it will show on the map, for instance instead of 5 of 16 available, it would show 5 of 15 if one of the chargers are reporting a failure.
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EA is a joke when it comes to reliability! No surprise there, since its backed by VW as part of their emissions settlement...
That is the default output when the cable chillers are failed, which occurs quit often on the ABB units. I have had it happen several times. Never had it happen yet with Signet units.
you are most likely right. I had similar issue where I kept getting 36KW on all chargers on one location in my Kia Niro. I was changing to ensure some faulty station but all of them delivered 36KW. Moved to a different location later in my trip and got 75 KW which is my max. I did not understand the reason then but your theory makes sense.
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Always have this issue at EVA It never seems to work for our Tesla 3. Tesla Chargers just work. Also have a 50/50 success rate at Chargepoint. Electrcity Vendors have to start using the logs and debug this. It would be great if you got a call when they saw your account struggling at a station. Similar to the VW CEO rant. WE still have wats to go.
WAIT she had an R1T at a EVA THATS THE REAL STORY. TELL MORE HOW, WHEN, WHERE> I WANT MY R1T ( MTV )
WAIT she had an R1T at a EVA THATS THE REAL STORY. TELL MORE HOW, WHEN, WHERE> I WANT MY R1T ( MTV )
imagine you pulled up to charge and their are 5-6 cars all trying to charge, but the chargers don‘t work, and everybody is scrambling to move their cars from one chargers to another. Tempers flare. And your stuck because you need to charge, can’t just go across the street to another charger… it’s a mess.
the Tesla SC network works 99.99% of the time. I have had one problem in 4 years. But, with 20 chargers on site and 14 available it was a simple solution to move to the next one.
for now, 2021-2022, we need way more chargers. hopefully in 10 years this won’t be a problem anymore. Until then, Range is still king.
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