Patience is a virtue. But there are some of us who have been very patient. I for one made plans not to get another thermal engine machine, and to wait for this vehicle. That was 2 years ago. I have >200K on my '08 MDX and it is getting tired. I need this vehicle before my MDX dies and I am forced into getting something that I really don't want. I understand the complexities of ground up builds. But I am counting upon having a reliable vehicle for next winter. I do not know if my MDX will make it. Some people don't have the urgency that I have. You could say it was poor planning on my part because I did not have plan B, or C, or D. There is a balance between patience which is what the manufacturer wants us to have, and inconvenience which is what the buyer is trying to avoid. It goes over much better if your doctor in the ER is up front about the plan and keeps you updated about the progress. I understand that this is not life and death. And I certainly would not want someone who knows very little looking over my shoulder during a CPR code asking when I will be finished. But more info would be comforting if not useful. That would put me back in control of part of my future vehicle plans rather that having them up in the air like they are now.