Yes. Had this problem when Alexa became disabled / disconnected. See if you get the echo if you enable Alexa.
This is what it says I can’t enable Alexa
I’m not able to even click the button…Do you have an Amazon account? That is def a pre-requisite.
noNo, I mean do you already have an amazon account and the Amazon App on your mobile device that you are pairing with the vehicle?
**** Update I did the screen reset hold right scroll knob for 15 sec and after thee boot it gave me the ability to login to Alexa. Thanks again for all the suggestionsI think that is step 1. But might be worth a guide call... There should be another work around for the echoing for those that aren't going to use Amazon...