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I ordered a R1T in November 2020 as soon as you could use the online configurator. At the time I was told end of 2021 to expect delivery. The next update was you're delivery window is set for July-Sept. 2022. In June I called in and was told this was no longer true and that I would have to wait for an update. In that same month my truck of 16 years finally broke down. So I started borrowing vehicles from friends hoping an update would come soon. I then got the bright idea of delivering it to a mainland address and shipping it myself to Hawaii. The temporary guide at the time warned me that I'd be on my own with any repairs but that Rivian "probably" isn't planning Hawaii yet because of how few orders there are in the system and that they are counting on people like me to increase demand by forging on our own. How do they expect to sell cars out here without any infrastructure? If there are only a few preorders out here, then start with a temporary facility until the demand exceeds their abilities. But don't mislead us by providing empty promises of delivery only to take it all back and tell us that Hawaii isn't important enough. I proceeded to change my delivery address to my friend's in Oregon, and was soon allowed into the R1T Shop where I was offered variations of my original configuration available for faster delivery. A couple of weeks later I saw one that I was willing to buy and selected it. I completed the 8 step purchase process on my phone in less than an hour and paid for the vehicle in full the next week but wanted to discuss it further with someone. My actual guide contacted me for the first time and was unaware of my plans to take delivery in Oregon and ship it myself to Hawaii. She quickly expressed extreme doubt in my plans and said that I should reconsider and get a refund. She notified me of the difficulty of registering as a non resident in Oregon as well as how if any warranty issues were to come up while the vehicle was in Hawaii and I did not have them addressed in a timely manner, my warranty would be voided. The only way that I could prevent this sort of occurence would be to ship the vehicle back to the mainland and have the warranty repair completed in time and then ship it back to Hawaii. I appreciated her honesty but personally was quite devastated because I had come so close to actually getting the vehicle in my mind and now everything is deleted back into the unknown. No one will tell me anything about deliveries in Hawaii. No one knows of plans to build a service center in Hawaii. I have heard of others forging on their own out here. I'd love to hear of their experiences. I ended up buying a new car out of necessity to hold me over until my Rivian can be delivered here or if there are other ways to go about it, I'm all ears.
 

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Welcome to the forum Chad, I'm sorry to hear about all the nonsense that's happened with your order. When you say people in Hawaii are "forging on their own" does that mean others have brought their R1Ts over?

Which car did you get while you wait?
 

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I’m in Alaska and own a place on Oahu. This whole story seems odd. I’ve had a Tesla in AK for almost 9 years with my closest service center ~2400 miles away that would also require a barge trip. There are at least 2 rivians up here and I’m sure HI will have a Rivian service center before AK. There are so many EVs in Hawaii, and they are prefect fit on island. Mild weather, not much roads, great charging infrastructure.
 

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I ordered a R1T in November 2020 as soon as you could use the online configurator. At the time I was told end of 2021 to expect delivery. The next update was you're delivery window is set for July-Sept. 2022. In June I called in and was told this was no longer true and that I would have to wait for an update.
We all have had to wait, but up to this point it is unlikely that your location played a huge role in that wait. Specifically, I also have a Nov 2020 reservation and I am also still waiting for my truck (R1T LE), but I live only a few miles from one of Rivian's largest service centers near Seattle. You don't say whether you have an LE preorder (which is supposed to ship first), or whether you have a configuration that has been delayed (like Ocean Coast interior), but so far at least you are not being delayed any more than any other preorder everywhere else. (Except for Canada, which still does not have any deliveries at all and still does not have any definite dates for deliveries. But that's a different story...)

But let's not rewrite history here: In November 2020 you were not told to expect delivery at the end of 2021. You were not. We were all told that deliveries were planned to start in June 2021. With two years of orders ahead of you (about 48,000 preorders at that time I believe) you should have expected YOUR vehicle to be delivered at least a year after that start date. Back then I estimated that I would get my LE in the summer of 2022, best case, if they started deliveries as planned and if they met their production numbers. As we all know, there were delays for understandable reasons, and all deliveries were pushed back. Although technically the first R1T deliveries were in Sept 2021, those all went to employees. Customers didn't start receiving R1Ts in bulk until March 2022. Again, depending on whether you're an LE preorder or not, you have maybe ~10k(? we don't know how many LE) to 48k people in line ahead of you, and they only plan to make 25,000 in the first year,

The first delivery window you were ever given was emailed to you in Nov 2021 (if you have an LE reservation) or Dec 2021 (all other reservations). That delivery window was updated by email on 11 Jun 2022 for customers who were originally given a 2022 window. You should have received that updated email with your new window. Now if you don't have a new window yet, that probably is because of your location and because Rivian doesn't know yet know how they are going to handle Hawaii.

No matter what Rivian does here there will be complaints.
If Rivian ships to locations where there is no service center and no easy way to get service, then those people will complain. If Rivian doesn't ship to locations like that, then those people will complain. The only solution is to have a nationwide network of service centers rolled out in full before they deliver their first vehicle, but that would have been a bad business decision and wasted hundreds of millions of dollars. I think Rivian learned their lesson earlier this year and has since started to restrict deliveries so that they only ship to places where they can service and support the vehicles. While some people in some remote locations received vehicles earlier this year, I don't think Rivian is doing that anymore right now. They are still bootstrapping their service center network and will be adding new ones over time. Building a global EV company is going to take time.

In the case of Hawaii, I don't know what you expect them to do. Open a service center employing ~15 or more people on each of the main islands? Open just one service center on Oahu for the entire state? The population of Hawaii is less than 0.5% of the US total. With only 12,000 vehicles shipped so far, a crude calculation indicates that would mean about 50 Rivians on all the islands. (In contrast, my local service center constantly has that many R1T on the lot at any one time, being prepared for local delivery.) It doesn't make sense, yet, for Rivian to invest in a service center in Hawaii, IMO. Yes that sucks for you, but it's not an unfamiliar problem for Hawaii, is it? There are lots of places on the mainland that are in a similar predicament - far from a service center in a low-population area that isn't going to get a service center for a while.

There are probably ways for you to get your Rivian now if you work with your guide. Picking it up at the factory in Normal would be better IMO than having it shipped to Oregon and having Rivian and you deal with all the tax and registration implications. (People like to try to use Oregon as a tax dodge because of the 0% sales tax, and state agencies in all states are on the lookout for tax evasion involving vehicles.) But recognize you would be entirely on your own for maintenance if you took your vehicle to Hawaii - you can't really expect them to provide service in a place where they won't ship to. I recall someone early this year moved to Japan with his R1T - that's a similar situation in my mind. But recognize that Rivian also has some interest in where you receive your vehicle, because it won't look good for Rivian if your R1T breaks down and you have to leave it up on blocks in your front yard when you can't get service.
 

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We all have had to wait, but up to this point it is unlikely that your location played a huge role in that wait. Specifically, I also have a Nov 2020 reservation and I am also still waiting for my truck (R1T LE), but I live only a few miles from one of Rivian's largest service centers near Seattle. You don't say whether you have an LE preorder (which is supposed to ship first), or whether you have a configuration that has been delayed (like Ocean Coast interior), but so far at least you are not being delayed any more than any other preorder everywhere else. (Except for Canada, which still does not have any deliveries at all and still does not have any definite dates for deliveries. But that's a different story...)

But let's not rewrite history here: In November 2020 you were not told to expect delivery at the end of 2021. You were not. We were all told that deliveries were planned to start in June 2021. With two years of orders ahead of you (about 48,000 preorders at that time I believe) you should have expected YOUR vehicle to be delivered at least a year after that start date. Back then I estimated that I would get my LE in the summer of 2022, best case, if they started deliveries as planned and if they met their production numbers. As we all know, there were delays for understandable reasons, and all deliveries were pushed back. Although technically the first R1T deliveries were in Sept 2021, those all went to employees. Customers didn't start receiving R1Ts in bulk until March 2022. Again, depending on whether you're an LE preorder or not, you have maybe ~10k(? we don't know how many LE) to 48k people in line ahead of you, and they only plan to make 25,000 in the first year,

The first delivery window you were ever given was emailed to you in Nov 2021 (if you have an LE reservation) or Dec 2021 (all other reservations). That delivery window was updated by email on 11 Jun 2022 for customers who were originally given a 2022 window. You should have received that updated email with your new window. Now if you don't have a new window yet, that probably is because of your location and because Rivian doesn't know yet know how they are going to handle Hawaii.

No matter what Rivian does here there will be complaints.
If Rivian ships to locations where there is no service center and no easy way to get service, then those people will complain. If Rivian doesn't ship to locations like that, then those people will complain. The only solution is to have a nationwide network of service centers rolled out in full before they deliver their first vehicle, but that would have been a bad business decision and wasted hundreds of millions of dollars. I think Rivian learned their lesson earlier this year and has since started to restrict deliveries so that they only ship to places where they can service and support the vehicles. While some people in some remote locations received vehicles earlier this year, I don't think Rivian is doing that anymore right now. They are still bootstrapping their service center network and will be adding new ones over time. Building a global EV company is going to take time.

In the case of Hawaii, I don't know what you expect them to do. Open a service center employing ~15 or more people on each of the main islands? Open just one service center on Oahu for the entire state? The population of Hawaii is less than 0.5% of the US total. With only 12,000 vehicles shipped so far, a crude calculation indicates that would mean about 50 Rivians on all the islands. (In contrast, my local service center constantly has that many R1T on the lot at any one time, being prepared for local delivery.) It doesn't make sense, yet, for Rivian to invest in a service center in Hawaii, IMO. Yes that sucks for you, but it's not an unfamiliar problem for Hawaii, is it? There are lots of places on the mainland that are in a similar predicament - far from a service center in a low-population area that isn't going to get a service center for a while.

There are probably ways for you to get your Rivian now if you work with your guide. Picking it up at the factory in Normal would be better IMO than having it shipped to Oregon and having Rivian and you deal with all the tax and registration implications. (People like to try to use Oregon as a tax dodge because of the 0% sales tax, and state agencies in all states are on the lookout for tax evasion involving vehicles.) But recognize you would be entirely on your own for maintenance if you took your vehicle to Hawaii - you can't really expect them to provide service in a place where they won't ship to. I recall someone early this year moved to Japan with his R1T - that's a similar situation in my mind. But recognize that Rivian also has some interest in where you receive your vehicle, because it won't look good for Rivian if your R1T breaks down and you have to leave it up on blocks in your front yard when you can't get service.
Well said. Anyone that lives in Hawaii (or Alaska) for any length of time knows that we never will have equal access to things. We don’t get free shipping, quick shipping on Prime, don’t have access to specialists, many deals/specials,…
 

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Discussion Starter · #6 ·
Welcome to the forum Chad, I'm sorry to hear about all the nonsense that's happened with your order. When you say people in Hawaii are "forging on their own" does that mean others have brought their R1Ts over?

Which car did you get while you wait?
I have had two friends confirm seeing a launch green and a white R1Ts on Oahu where I am located.
 

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Discussion Starter · #7 ·
We all have had to wait, but up to this point it is unlikely that your location played a huge role in that wait. Specifically, I also have a Nov 2020 reservation and I am also still waiting for my truck (R1T LE), but I live only a few miles from one of Rivian's largest service centers near Seattle. You don't say whether you have an LE preorder (which is supposed to ship first), or whether you have a configuration that has been delayed (like Ocean Coast interior), but so far at least you are not being delayed any more than any other preorder everywhere else. (Except for Canada, which still does not have any deliveries at all and still does not have any definite dates for deliveries. But that's a different story...)

But let's not rewrite history here: In November 2020 you were not told to expect delivery at the end of 2021. You were not. We were all told that deliveries were planned to start in June 2021. With two years of orders ahead of you (about 48,000 preorders at that time I believe) you should have expected YOUR vehicle to be delivered at least a year after that start date. Back then I estimated that I would get my LE in the summer of 2022, best case, if they started deliveries as planned and if they met their production numbers. As we all know, there were delays for understandable reasons, and all deliveries were pushed back. Although technically the first R1T deliveries were in Sept 2021, those all went to employees. Customers didn't start receiving R1Ts in bulk until March 2022. Again, depending on whether you're an LE preorder or not, you have maybe ~10k(? we don't know how many LE) to 48k people in line ahead of you, and they only plan to make 25,000 in the first year,

The first delivery window you were ever given was emailed to you in Nov 2021 (if you have an LE reservation) or Dec 2021 (all other reservations). That delivery window was updated by email on 11 Jun 2022 for customers who were originally given a 2022 window. You should have received that updated email with your new window. Now if you don't have a new window yet, that probably is because of your location and because Rivian doesn't know yet know how they are going to handle Hawaii.

No matter what Rivian does here there will be complaints.
If Rivian ships to locations where there is no service center and no easy way to get service, then those people will complain. If Rivian doesn't ship to locations like that, then those people will complain. The only solution is to have a nationwide network of service centers rolled out in full before they deliver their first vehicle, but that would have been a bad business decision and wasted hundreds of millions of dollars. I think Rivian learned their lesson earlier this year and has since started to restrict deliveries so that they only ship to places where they can service and support the vehicles. While some people in some remote locations received vehicles earlier this year, I don't think Rivian is doing that anymore right now. They are still bootstrapping their service center network and will be adding new ones over time. Building a global EV company is going to take time.

In the case of Hawaii, I don't know what you expect them to do. Open a service center employing ~15 or more people on each of the main islands? Open just one service center on Oahu for the entire state? The population of Hawaii is less than 0.5% of the US total. With only 12,000 vehicles shipped so far, a crude calculation indicates that would mean about 50 Rivians on all the islands. (In contrast, my local service center constantly has that many R1T on the lot at any one time, being prepared for local delivery.) It doesn't make sense, yet, for Rivian to invest in a service center in Hawaii, IMO. Yes that sucks for you, but it's not an unfamiliar problem for Hawaii, is it? There are lots of places on the mainland that are in a similar predicament - far from a service center in a low-population area that isn't going to get a service center for a while.

There are probably ways for you to get your Rivian now if you work with your guide. Picking it up at the factory in Normal would be better IMO than having it shipped to Oregon and having Rivian and you deal with all the tax and registration implications. (People like to try to use Oregon as a tax dodge because of the 0% sales tax, and state agencies in all states are on the lookout for tax evasion involving vehicles.) But recognize you would be entirely on your own for maintenance if you took your vehicle to Hawaii - you can't really expect them to provide service in a place where they won't ship to. I recall someone early this year moved to Japan with his R1T - that's a similar situation in my mind. But recognize that Rivian also has some interest in where you receive your vehicle, because it won't look good for Rivian if your R1T breaks down and you have to leave it up on blocks in your front yard when you can't get service.
I went on this formum hoping to join a community of like-minded Rivian enthusiasts and share my frustration with the way my purchase process has been going and to prevent others from going through a similar experience. I didn’t anticipate encountering The Rivian Police. Your attempts to compare Hawaii deliveries to moving to Japan don’t help me. I know I am to blame for any failed attempts at circumventing the standard wait that will come with Hawaii customers being low on Rivian’s priority. It’s Rivian inability to foresee these problems so long into the process that I’m disappointed with. They should have been forthcoming with Hawaii and Alaska customers about the need for a service center prior to any delivery. That’s not a detail I was necessarily focused on. I was expecting to get my truck by September, 2 months ago with the information that they provided me. I’m happy you have the foresight to predict the shortcomings of an EV startup. I’ve just been struggling with the fact that I suddenly didn’t have a vehicle and needed to pull the trigger and could no longer wait for Rivian’s unknown timeline. So how would it be beneficial to take delivery at the factory and drive an unregistered vehicle cross country?
 

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I think Rivian will have an easier time doing an IL delivery, as this is what they do for people like me that live in a state (PA) where they’re not allowed to sell direct yet. In that case, you’d get an 90 day IL temp tag & Rivian Will by default send the title & registration tasks into the oblivion that is RegUSA. In your case, though, I’d ask/tell Rivian that you’ll do the title & registration work yourself. Given your unique situation, they might be more obliged to agree to that up front.
 

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I'm in CA and I wouldn't have bought the Rivian if I didn't have a local service center. I don't have time or patience to deal with that - and in my case, it's just driving up to LA (or towing it up there) if San Diego didn't have a service center. I can't imagine the head aches you would have if you were to get the truck and have some serious issues come up. Are you really willing to go through the hassle of shipping it all the way back to the mainland to have it serviced? I think the guide gave you the best advice honestly. I would either wait until you know when there will be at a minimum, some sort of mobile service available, and preferably a service center. Otherwise, your joy of ownership may be short-lived.
 

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I live on Kauai and there is no Tesla service center here. Just one on Oahu and a guy comes over periodically to do service. The many Tesla owners here seem to be happy with that. And the issue with Rivian is clear: Lack of communication. Just make a decision about when to open a service center on Oahu and let people know there are no deliveries until that is done. BTW - There are hundreds of pre-orders for Rivians in Hawaii per a survey that was done many months ago. People would buy the R1T in droves here because it is so perfect for the island life. I think Rivian knows that.
 

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I am the one on Oahu with the Launch Green Rivian. I hope someone at Rivian reads this and gets their act together. Hawaii has 1.25 million registered vehicles and over 10% are EV's and growing exponentially every day. That means there are approximately 125,000 EV's registered on the roadways in Hawaii making it the second most of all 50 states, California is 1st with over 1/2 million registered EV's. Also Rivan needs to wake up and take into consideration Cost of Living in Hawaii, there are more Ferraris, Lambos, Jags, and Teslas per Capita then any other state, I see two or three Teslas at every red light I stop at. Hawaii may be small, but it has more disposable income then most states. Tesla has done it right by putting a focus on Sales/Service centers, Solar, and Battery Backup here. Hawaii is the quintessential place for EV's and a top choice for most businesses. Weather is perfect for EV's for Max range, there is sun 365 days a year and being close to equator means 12 hours of sun shine 365 days a year as well. Gas prices are high and Solar production is free!! This is the perfect place to build an adventure network, install some solar and charging stations on trails and beaches. Companies like Lowe's built the second larges Lowes with a drive through indoor lumber yard on Maui, because now they have a place in Maui to send executives and well deserving employees for training all as a Tax right off. I guarantee people will work a lot harder for an all expense paid trip to Hawaii for being a top employee. People like recognition, and perceived as valuable to their company more then actual money, and Rivan tags itself as being a Life Style, not a company, again making Hawaii a perfect fit as Hawaii is all about life style. Lastly if Rivian looks at the truck segment the #1 truck sold in Hawaii is the Toyota Tacoma, the exact size/style truck that Rivan is marketing towards.... Why compete against Ford Lightnings and GMC Hummers, Rivian is not the same category, Why not market in a state where your vehicle would be a top market segment?
 

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I am the one on Oahu with the Launch Green Rivian. I hope someone at Rivian reads this and gets their act together. Hawaii has 1.25 million registered vehicles and over 10% are EV's and growing exponentially every day. That means there are approximately 125,000 EV's registered on the roadways in Hawaii making it the second most of all 50 states, California is 1st with over 1/2 million registered EV's. Also Rivan needs to wake up and take into consideration Cost of Living in Hawaii, there are more Ferraris, Lambos, Jags, and Teslas per Capita then any other state, I see two or three Teslas at every red light I stop at. Hawaii may be small, but it has more disposable income then most states. Tesla has done it right by putting a focus on Sales/Service centers, Solar, and Battery Backup here. Hawaii is the quintessential place for EV's and a top choice for most businesses. Weather is perfect for EV's for Max range, there is sun 365 days a year and being close to equator means 12 hours of sun shine 365 days a year as well. Gas prices are high and Solar production is free!! This is the perfect place to build an adventure network, install some solar and charging stations on trails and beaches. Companies like Lowe's built the second larges Lowes with a drive through indoor lumber yard on Maui, because now they have a place in Maui to send executives and well deserving employees for training all as a Tax right off. I guarantee people will work a lot harder for an all expense paid trip to Hawaii for being a top employee. People like recognition, and perceived as valuable to their company more then actual money, and Rivan tags itself as being a Life Style, not a company, again making Hawaii a perfect fit as Hawaii is all about life style. Lastly if Rivian looks at the truck segment the #1 truck sold in Hawaii is the Toyota Tacoma, the exact size/style truck that Rivan is marketing towards.... Why compete against Ford Lightnings and GMC Hummers, Rivian is not the same category, Why not market in a state where your vehicle would be a top market segment?
Aloha. I live on Oahu and am waiting for my Rivian. Are you happy with it?
 

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Discussion Starter · #13 ·
I am the one on Oahu with the Launch Green Rivian. I hope someone at Rivian reads this and gets their act together. Hawaii has 1.25 million registered vehicles and over 10% are EV's and growing exponentially every day. That means there are approximately 125,000 EV's registered on the roadways in Hawaii making it the second most of all 50 states, California is 1st with over 1/2 million registered EV's. Also Rivan needs to wake up and take into consideration Cost of Living in Hawaii, there are more Ferraris, Lambos, Jags, and Teslas per Capita then any other state, I see two or three Teslas at every red light I stop at. Hawaii may be small, but it has more disposable income then most states. Tesla has done it right by putting a focus on Sales/Service centers, Solar, and Battery Backup here. Hawaii is the quintessential place for EV's and a top choice for most businesses. Weather is perfect for EV's for Max range, there is sun 365 days a year and being close to equator means 12 hours of sun shine 365 days a year as well. Gas prices are high and Solar production is free!! This is the perfect place to build an adventure network, install some solar and charging stations on trails and beaches. Companies like Lowe's built the second larges Lowes with a drive through indoor lumber yard on Maui, because now they have a place in Maui to send executives and well deserving employees for training all as a Tax right off. I guarantee people will work a lot harder for an all expense paid trip to Hawaii for being a top employee. People like recognition, and perceived as valuable to their company more then actual money, and Rivan tags itself as being a Life Style, not a company, again making Hawaii a perfect fit as Hawaii is all about life style. Lastly if Rivian looks at the truck segment the #1 truck sold in Hawaii is the Toyota Tacoma, the exact size/style truck that Rivan is marketing towards.... Why compete against Ford Lightnings and GMC Hummers, Rivian is not the same category, Why not market in a state where your vehicle would be a top market segment?

Ok so I have questions,

1) Is Rivian no longer honoring your warranty since you can't bring your vehicle in due to the latest recall? That is what I was told and the main deciding factor in not taking delivery out of state. I would be furious if they told me my warranty was no longer valid because some bolts weren't tightened enough at the factory.

2) What difficulties did you experience shipping/registering your vehicle from another state?

3) I like try drive um?
 

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@Taake69 congrats on having the first in HI. What is your plan on service/recalls? ship it back and forth? I'm on my 8 step right now and thinking of bringing it over to my BI home.

At first I thought I'd ship it for about $2700 RT if I had to, that but now that I'm reading about HV battery failures, drive unit failures, full brick failures, etc it would be darn near impossible to drop it at Matson if it was fully dead. Same with unloading it dead in Seattle or CA. I guess it could be moved as freight rather then as an auto but the rates are higher & I'd need to provide a trailer or flatbed type vehicle AFAIK to get it on to the boat. Even more headaches.
 

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I am the one on Oahu with the Launch Green Rivian. I hope someone at Rivian reads this and gets their act together. Hawaii has 1.25 million registered vehicles and over 10% are EV's and growing exponentially every day. That means there are approximately 125,000 EV's registered on the roadways in Hawaii making it the second most of all 50 states, California is 1st with over 1/2 million registered EV's. Also Rivan needs to wake up and take into consideration Cost of Living in Hawaii, there are more Ferraris, Lambos, Jags, and Teslas per Capita then any other state, I see two or three Teslas at every red light I stop at. Hawaii may be small, but it has more disposable income then most states. Tesla has done it right by putting a focus on Sales/Service centers, Solar, and Battery Backup here. Hawaii is the quintessential place for EV's and a top choice for most businesses. Weather is perfect for EV's for Max range, there is sun 365 days a year and being close to equator means 12 hours of sun shine 365 days a year as well. Gas prices are high and Solar production is free!! This is the perfect place to build an adventure network, install some solar and charging stations on trails and beaches. Companies like Lowe's built the second larges Lowes with a drive through indoor lumber yard on Maui, because now they have a place in Maui to send executives and well deserving employees for training all as a Tax right off. I guarantee people will work a lot harder for an all expense paid trip to Hawaii for being a top employee. People like recognition, and perceived as valuable to their company more then actual money, and Rivan tags itself as being a Life Style, not a company, again making Hawaii a perfect fit as Hawaii is all about life style. Lastly if Rivian looks at the truck segment the #1 truck sold in Hawaii is the Toyota Tacoma, the exact size/style truck that Rivan is marketing towards.... Why compete against Ford Lightnings and GMC Hummers, Rivian is not the same category, Why not market in a state where your vehicle would be a top market segment?
Are you able to share your experience getting your RT1 here? Did you register it in another state first? Did you share with Rivian your intent to ship it here? After much pushing, I confirmed my configuration today, but with a family member's CA address. I am trying to weigh the pros/cons of having it shipped here with no service available. Any ideas/help would be appreciated. Thanks!
 

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I am the one on Oahu with the Launch Green Rivian. I hope someone at Rivian reads this and gets their act together. Hawaii has 1.25 million registered vehicles and over 10% are EV's and growing exponentially every day. That means there are approximately 125,000 EV's registered on the roadways in Hawaii making it the second most of all 50 states, California is 1st with over 1/2 million registered EV's. Also Rivan needs to wake up and take into consideration Cost of Living in Hawaii, there are more Ferraris, Lambos, Jags, and Teslas per Capita then any other state, I see two or three Teslas at every red light I stop at. Hawaii may be small, but it has more disposable income then most states. Tesla has done it right by putting a focus on Sales/Service centers, Solar, and Battery Backup here. Hawaii is the quintessential place for EV's and a top choice for most businesses. Weather is perfect for EV's for Max range, there is sun 365 days a year and being close to equator means 12 hours of sun shine 365 days a year as well. Gas prices are high and Solar production is free!! This is the perfect place to build an adventure network, install some solar and charging stations on trails and beaches. Companies like Lowe's built the second larges Lowes with a drive through indoor lumber yard on Maui, because now they have a place in Maui to send executives and well deserving employees for training all as a Tax right off. I guarantee people will work a lot harder for an all expense paid trip to Hawaii for being a top employee. People like recognition, and perceived as valuable to their company more then actual money, and Rivan tags itself as being a Life Style, not a company, again making Hawaii a perfect fit as Hawaii is all about life style. Lastly if Rivian looks at the truck segment the #1 truck sold in Hawaii is the Toyota Tacoma, the exact size/style truck that Rivan is marketing towards.... Why compete against Ford Lightnings and GMC Hummers, Rivian is not the same category, Why not market in a state where your vehicle would be a top market segment?
Aloha! I put my downpayment in Sept of 2019. Agree 100% with what you wrote out, Rivian is blowing it by overlooking Hawaii. Iʻm now seriously considering using a family members address and taking delivery in CA. My main concern is did shipping to Hawaii void your warranty? Have you had any experience yet with service needs? Guessing most will be software patches but anything hardware or mechanical?

Mahalo.
 
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