Hello,
Apologies because I'm neither an owner or someone who has one on preorder, I'm still in the research phase, but I'm looking to chat with others that have questions or answers about unforeseen repairs, both within warranty and not. Range anxiety is one issue but why isn't anyone talking about service repair anxiety?
If either of my current ICE vehicles break down when still under warranty and I'm a within 320 kilometers (198 miles) away from the nearest dealership and their service centre, if it came with complimentary roadside assistance or because I have CAA (AAA) I can get the vehicle towed, then wait for repairs. Depending on the warranty coverage, alternate transportation would either be provided complimentary or be at my expense.
In the unlikely event that an R1T breaks down and Rivian is unable to repair the vehicle with either the OTA or Mobile Service options and the vehicle is located a significant distance from the closest Service Centre, if you have Rivian Roadside Assistance the New Vehicle Limited Warranty Guide states that Rivian will offer alternate transportation for certain repair lengths.
Once either my current ICE vehicles or the R1T are outside warranty the comparison is very different. It is very easy to remain within 320 kms (198 mi) of a dealership in Ontario. If I assume that the first Rivian Service Centre in Ontario will be located in Toronto then this would significantly limit the usefulness of a CAA (AAA) membership when using an R1T on a road trip.
Is anyone else concerned about this?
I agree that EV's are less likely to break down. I agree that Rivian appears to have made a great product. I would prefer to avoid arguing these points and instead focus on the worst case scenario because when it happens it always happens when you least expect it, in the most inconvenient location and at the most inconvenient time. Remember, these vehicles are being marketed as adventure vehicles.
I appreciate any advice and opinions while I continue my research.
Thanks!
Apologies because I'm neither an owner or someone who has one on preorder, I'm still in the research phase, but I'm looking to chat with others that have questions or answers about unforeseen repairs, both within warranty and not. Range anxiety is one issue but why isn't anyone talking about service repair anxiety?
If either of my current ICE vehicles break down when still under warranty and I'm a within 320 kilometers (198 miles) away from the nearest dealership and their service centre, if it came with complimentary roadside assistance or because I have CAA (AAA) I can get the vehicle towed, then wait for repairs. Depending on the warranty coverage, alternate transportation would either be provided complimentary or be at my expense.
In the unlikely event that an R1T breaks down and Rivian is unable to repair the vehicle with either the OTA or Mobile Service options and the vehicle is located a significant distance from the closest Service Centre, if you have Rivian Roadside Assistance the New Vehicle Limited Warranty Guide states that Rivian will offer alternate transportation for certain repair lengths.
Once either my current ICE vehicles or the R1T are outside warranty the comparison is very different. It is very easy to remain within 320 kms (198 mi) of a dealership in Ontario. If I assume that the first Rivian Service Centre in Ontario will be located in Toronto then this would significantly limit the usefulness of a CAA (AAA) membership when using an R1T on a road trip.
Is anyone else concerned about this?
I agree that EV's are less likely to break down. I agree that Rivian appears to have made a great product. I would prefer to avoid arguing these points and instead focus on the worst case scenario because when it happens it always happens when you least expect it, in the most inconvenient location and at the most inconvenient time. Remember, these vehicles are being marketed as adventure vehicles.
I appreciate any advice and opinions while I continue my research.
Thanks!