[alainbelga]

R1T just delivered last week and everything was working fine until this morning when the loudspeakers refused to make any sound (tried radio, phone and phone music) My microphone is working but I get no sound when on the phone or trying to play music. I called Rivian support waiting for their help.

 

[TT97]

Leave it with me for a week and I'll see if I can fix it.

 

[Adam R1T LE]

R1T just delivered last week and everything was working fine until this morning when the loudspeakers refused to make any sound (tried radio, phone and phone music) My microphone is working but I get no sound when on the phone or trying to play music. I called Rivian support waiting for their help.

I noticed some weird "crackling" on FM radio today (clean on Spotify) … gremlins …
I assume you tried screen reboot and a vehicle reboot?
fwiw: one reboot is enough, there's no "third time's a charm."

 

[alainbelga]

Solved the issue. The detail shop used the carabiner key and when I picked up my truck I used my phone to unlock the car. After unlocking with the key sound came back....

 

[FirstStateR1T]

Solved the issue. The detail shop used the carabiner key and when I picked up my truck I used my phone to unlock the car. After unlocking with the key sound came back....

Interesting!

 

[Rivian-WI]

My guess is that ths was the "Sleep" reset of the R1T.

https://www.rivianownersforum.com/f...s-3-types-sleep-infotainment-full-reset.5292/

Not sure why it would have resolved the issue. I would expect the "Infotainment" reset to be needed.