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Got a text from Atl Service Center saying that they would have a tech in my area today if I wanted to complete my suspension recall. Confirmed the time. He arrived right on schedule, torqued two bolts from factory 90 to 120 lbs, and was completed in less than 5 minutes. Great experience. He said they have most all there techs going out with just a torque wrench to handle the recall a quick as possible. Side note. We have a 2020 Hyundai Palisade with multiple recalls that don’t have a “solution“ yet and once they do it will take months to get an appointment to get into the local dealer. Rivian is creating an amazing customer experience.
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