[@Boise]

All day today the site has said that Chat was not available. Has anyone else experienced this?

 

[@Boise]

Has anyone been able to chat with Rivian?

 

[SANZCO2]

Has anyone been able to chat with Rivian?

Looks like the ? link (Highlighted in yellow) is bad, scroll to the bottom of the help page and you should see the proper link

 

[@Boise]

Looks like the ? link (Highlighted in yellow) is bad, scroll to the bottom of the help page and you should see the proper link

View attachment 3573

Thank you!

 

[Analiese]

I just had a productive chat. My R1T is still scheduled for Jan. and I'll be assigned a Guide at that time. There will be an 8 step process to go through on the app. Hope this is helpful.

 

[@Boise]

I just had a productive chat. My R1T is still scheduled for Jan. and I'll be assigned a Guide at that time. There will be an 8 step process to go through on the app. Hope this is helpful.

Hi.

When did you pre-order your R1T?

In my chat with Rivian today they said that the date to start shipping R1Ts was still January 2022. I placed my pre-order 3/21/2021 (around 40,000th in line) which means that I will not get my truck until mid 2023 to early 2024.

 

[sylgeist]

Hi.

When did you pre-order your R1T?

In my chat with Rivian today they said that the date to start shipping R1Ts was still January 2022. I placed my pre-order 3/21/2021 (around 40,000th in line) which means that I will not get my truck until mid 2023 to early 2024.

Did they tell you that (your place in line and delivery window) in your chat or are you estimating from something else?

 

[NorthernRivian]

Has anyone tried to call them before? Or is it just chat for most of you?

Always been going through chat all along and email early on.

 

[@Boise]

Did they tell you that (your place in line and delivery window) in your chat or are you estimating from something else?

I estimated my place in line from knowing that there were 48,000+ pre orders by 9/31/2021.

I estimate my delivery based on years of HVM that includes several start ups.