Joined
·
36 Posts
For those of you that have been assigned a Rivian Guide, I'm curious what type of responsiveness you get from your guide. I've noticed that my guide takes a long time to respond even with multiple emails. Rivian really advertises them as being highly engaged and it seems like most of the feedback I've read has been really good. Is it just my guide?
I am an R1S preorder holder that was given a April/May delivery estimate. I was contacted by my guide 2nd week of May. I was told that my estimate at the time was end of May. I signed my initial purchase agreement a week later. Since then I've really had little communications. I of course have been under the assumption that R1S (Mar/Apr) & (Apr/May) would be getting new estimate emails issued any day now just based on the little movement we've seen around R1S deliveries. I emailed at the beginning of May and got a response about a week later with the knowledge that they are only going to deliver R1Ss to employees initially but that I may still be one of the first non-employee that will take place during the end of May. Since I still haven't heard anything more and we are reaching the end of May I sent emails again last week asking if there are any types of updates yet. I didn't hear back on the first email. About a day later I became curious if the removeable hard top had any updates and again emailed. As we get later in the year and closer to the removable roof, should I consider just waiting now and possibly get the removable roof? Since I didn't hear back again on that email, I emailed my guide again yesterday to check on my previous two emails and still no response.
I'm just curious of what other preorder experience has been like with their guides.
I am an R1S preorder holder that was given a April/May delivery estimate. I was contacted by my guide 2nd week of May. I was told that my estimate at the time was end of May. I signed my initial purchase agreement a week later. Since then I've really had little communications. I of course have been under the assumption that R1S (Mar/Apr) & (Apr/May) would be getting new estimate emails issued any day now just based on the little movement we've seen around R1S deliveries. I emailed at the beginning of May and got a response about a week later with the knowledge that they are only going to deliver R1Ss to employees initially but that I may still be one of the first non-employee that will take place during the end of May. Since I still haven't heard anything more and we are reaching the end of May I sent emails again last week asking if there are any types of updates yet. I didn't hear back on the first email. About a day later I became curious if the removeable hard top had any updates and again emailed. As we get later in the year and closer to the removable roof, should I consider just waiting now and possibly get the removable roof? Since I didn't hear back again on that email, I emailed my guide again yesterday to check on my previous two emails and still no response.
I'm just curious of what other preorder experience has been like with their guides.