[eHauler]

If you need to contact Rivian's support team, call them at 1-888-RIVIAN-1 (Open Monday-Friday from 9am-9pm EST) or email them at [email protected]. You can also try sending them a direct message on Facebook: Rivian

 

[JimmyEV]

Good to know, It'll be interesting to see if this is going to be their main number going forward or if it will only be in use until deliveries start coming.

 

[paulrenec]

I called yesterday and was answered promptly by Martin. it was a pleasant conversation about the next steps that should be coming soon ( configurator, colors choices) I was pleasantly surprise that i did not have to say who i was and that they recognise my cell number, great interaction with Martin! Looking forward to meet the team when they resume their road show.

 

[R99]

I called yesterday and was answered promptly by Martin. it was a pleasant conversation about the next steps that should be coming soon ( configurator, colors choices) I was pleasantly surprise that i did not have to say who i was and that they recognise my cell number, great interaction with Martin! Looking forward to meet the team when they resume their road show.

That's a good sign. Did Martin give any hints about what's coming next?

 

[paulrenec]

they were working on the colors for this week so that it could be included in the configurator, beside that nothing new.

 

[MilesK]

they were working on the colors for this week so that it could be included in the configurator, beside that nothing new.

If that's the case then I guess we won't know the full list of colors until the configurator is out.

 

[eHauler]

they were working on the colors for this week so that it could be included in the configurator, beside that nothing new.

Exciting!
Keep us in the loop of what they tell you and even send your way (email, physical mail, etc.)
Also, make sure to add yourself to the order tracker:

Worldwide Rivian Pre-Order Tracker Thread

This is the thread for discussions related to the Rivian pre-order tracker. The Tesla Cybertruck community has compiled a very useful pre-order tracker spreadsheet just like this one, with more than 1400 people contributing from all over the Internet. I noticed we don't have anything like this...

www.rivianownersforum.com