The Utah Rivian Service Center is open!
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Rivian Order Tracker: Add Yours Here!
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Welcome to the forum. When are you expecting to take delivery?
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Not to be too critical, because this is another milestone, but I would have to guess that those 23 people in the pic are not all HQ'd in the SLC building, right? Or are they? If so, I would have to believe that they are working combo jobs between, guide, customer service, delivery and experience? After that ribbon is cut, do they all just move over to another center to cut another ribbon in the future? I'm trying to figure out this model, as scaling is hard (and also expensive if you don't have delivered vehicles to service and locations that are staffed). Has anyone randomly popped by the location to see what is actually going on there now? Curious....
I drove by before they were open but I haven’t since they opened. Linked In shows quite a few people employed by Rivian here in Utah beside others who may be working remotely in Utah who we have seen taking delivery of vehicles here.
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Where is it? I might go do a drive by today...
1830 W REDWOOD DEPOT Salt Lake City UT 84104
Cool to see the name on the building—makes it so out Utah orders can go higher on the list!!! jjchiefn—that truck right there is the one that is going to bring your R1 right to your driveway!!!
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825 Posts
I had a meeting around the corner a couple of weeks ago. I stopped by the UT service center in on my way up to Little Cottonwood to see what was shaking. I was greeted by a security guard at the door. He asked if he could help us, so I asked if "it was possible to get my Rivian serviced here?"... He said, "hang on" and he went inside to grab a Rivian employee.
Good news is that there was a Rivian employee there. he was a really nice guy and a skier, so we talked a little about the ski season and a little about Powder Mountain. He asked me what brought me in, so I said, "I was wondering if I could get my Rivian serviced in this location?"
His answer was awesome:
"YOU HAVE A RIVIAN???!!!"
I thought that was priceless. I went on to tell him that I I didn't have one yet, but I had a launch edition coming in the spring, so figured I would ask and also try to see if there were any deliveries there yet getting ready for staging (unfortunately, there were not), but the center looked primed to start receiving cars for customer deliveries.
Good news is that there was a Rivian employee there. he was a really nice guy and a skier, so we talked a little about the ski season and a little about Powder Mountain. He asked me what brought me in, so I said, "I was wondering if I could get my Rivian serviced in this location?"
His answer was awesome:
"YOU HAVE A RIVIAN???!!!"
I thought that was priceless. I went on to tell him that I I didn't have one yet, but I had a launch edition coming in the spring, so figured I would ask and also try to see if there were any deliveries there yet getting ready for staging (unfortunately, there were not), but the center looked primed to start receiving cars for customer deliveries.
2015 Tesla Model S 85D, 2019 Toyota 4Runner TRD OffRoad
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603 Posts
I’ve made it a habit to drive by when I’m down that way. Never any trucks, and appeared to still be in stealth mode. Until today!
![Car Automotive parking light Cloud Sky Land vehicle]()
two delivery specialist employees came out while I was looking at the trucks. Super nice guys and more than willing to answer questions. They even got the key for the manager’s personal truck and let me crawl around inside of it. They said they’ve already done several deliveries, and the trucks in the lot were overflow because they’d run out of space inside. They said there’s several more inside ready for delivery and these had just rolled off the truck and had not yet been through pre-delivery prep. They said they are getting more trucks in almost every day.
Doors to get inside were locked, but they offered to show me the waiting area and let me take a pic as well.
![Furniture Property Couch Houseplant Plant]()
It’s starting to get real!
two delivery specialist employees came out while I was looking at the trucks. Super nice guys and more than willing to answer questions. They even got the key for the manager’s personal truck and let me crawl around inside of it. They said they’ve already done several deliveries, and the trucks in the lot were overflow because they’d run out of space inside. They said there’s several more inside ready for delivery and these had just rolled off the truck and had not yet been through pre-delivery prep. They said they are getting more trucks in almost every day.
Doors to get inside were locked, but they offered to show me the waiting area and let me take a pic as well.
It’s starting to get real!
What??!! That is amazing! Thanks for the update!
2015 Tesla Model S 85D, 2019 Toyota 4Runner TRD OffRoad
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603 Posts
The employees I talked to said they’d be scheduling individual drives “s00n” for per-order holders. It didn’t appear they had any test drive vehicles there yet - just vehicles for customer delivery and the manager’s personal truck. They let me crawl around in the manager’s truck, but didn’t offer to take me for a ride or let me drive it. Nor did I ask.
if you swing by there during normal working hours, you’ll at least get to see them and the guys will likely come out and talk to you and let you see inside one.
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Thank you!
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Was in town and went by today March 23, 2022. I saw some VIN numbers in the 3000+ range.
![Automotive parking light Tire Car Wheel Sky]()
![Tire Wheel Land vehicle Automotive parking light Car]()
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