Actually the barrier to market entry is new and began with Tesla. Prior there wasn’t a need for the legislation. let’s not let the facts get in the way of the truth. it’s Rivians responsibility and they have known it. Barriers to market entry (if you went to school or gooogled it) are those obstacles that prevent or slow you taking your product to market. It’s not a consumer problem. Rivians problem.
They cant deliver to North Carolina because of dealership laws?
I just got my April Delivery Window Estimate and it basically says they cant deliver to NC because "Current state-level dealer protection laws prohibit us from opening a Rivian Service Center in your state"
I see Rivians here in Charlotte, so how does this work? Tesla doesnt have a problem selling and delivering here.
Any ideas? This seems rediculous...
We’re writing to provide context on how regulatory restrictions in your state are impacting your Rivian delivery and why we are unable to provide you with a delivery window estimate at this time.
Current state-level dealer protection laws prohibit us from opening a Rivian Service Center in your state. Without an accessible Rivian Service Center, we are unable to provide you with the ownership experience you deserve and that we demand.
We are working with officials at various levels of your state government on changing these restrictions, but at this time we cannot provide timing on when we will be able to provide service operations near you.
How can I help?
If you would like to see these restrictions lifted, write to [email protected] sharing your name, address and a sentence explaining your support for allowing direct service in your state. Our public policy team compiles these emails and shares them with relevant lawmakers.
We’ll be sure to provide updates on our progress. Thank you for your support.
Tony Caravano
Head of Rivian Customer Engagement
I see Rivians here in Charlotte, so how does this work? Tesla doesnt have a problem selling and delivering here.
Any ideas? This seems rediculous...
We’re writing to provide context on how regulatory restrictions in your state are impacting your Rivian delivery and why we are unable to provide you with a delivery window estimate at this time.
Current state-level dealer protection laws prohibit us from opening a Rivian Service Center in your state. Without an accessible Rivian Service Center, we are unable to provide you with the ownership experience you deserve and that we demand.
We are working with officials at various levels of your state government on changing these restrictions, but at this time we cannot provide timing on when we will be able to provide service operations near you.
How can I help?
If you would like to see these restrictions lifted, write to [email protected] sharing your name, address and a sentence explaining your support for allowing direct service in your state. Our public policy team compiles these emails and shares them with relevant lawmakers.
We’ll be sure to provide updates on our progress. Thank you for your support.
Tony Caravano
Head of Rivian Customer Engagement
21 - 40 of 59 Posts
Actually it’s a Rivian issue. They are attempting to sell a product and have failed to have the right to sell. Pretty simple to figure out.
No it’s a Rivian issue. They are are attempting to sell a product they know is prohibited by state law. They promote order backlog based on data they know is false.
How many 1,000s of orders can’t be delivered?
Pretty basic.
How many 1,000s of orders can’t be delivered?
Pretty basic.
It might matter if they had no pre-orders, no demand, a poor product, consumers disinterested in a direct model, no new entrants in the EV space and weren't breaking down barriers. There is more to business school than recognizing a barrier to entry. There are always barriers to entry, its how you approach them that is important, and how they relate to many other forces at play.
Of course it’s a Rivian issue. They are selling with a “best effort” clause which few consumers fully understand.
There's some great news for the un-informed to try to inform themselves on, and that is that nobody is forcing them to buy a Rivian. Pretty simple. Pretty basic. It's a consumer issue.
Wrong again. It’s a simple case of deceptive advertising and promotion.
I agree they’re allot of pro Rivian bots on this site. They spread their propaganda that it’s not Rivian issues it’s someone else’s . It’s always someone else fault and tomorrow will be better.
Um, what part didn't you understand? These laws were passed in reaction to Tesla - the dealerships felt threatened by a direct sales model which didn't exist in the mass market 20 years ago. Tesla was grandfathered in in many states, so they were able to keep centers they had already opened, and were able to open a limited number of new centers in other states, and got exceptions in some other states, so that Tesla has service centers in states where others like Rivian are now prohibited and where exceptions are no longer permitted. Tesla and Rivian are not at all comparable in this regard because of the changes in the laws since Tesla first came on the scene.If Tesla can have a service center just a mile from me but Rivian can’t or didn’t figure it out?
You don't say what state you're from, but this thread is about North Carolina. In 2019 a law was passed that allows Tesla up to 6 stores. This does not apply to Rivian - it's a "Tesla exception", and it came 10 years after Tesla started selling cars. Tesla had been fighting NC for years until it finally got some concessions for Tesla and only for Tesla, but that doesn't help any other manufacturer like Rivian.
See for example https://en.wikipedia.org/wiki/Tesla_US_dealership_disputes
Um… I from Louisiana, but the state is irrelevant. Rivian is a startup and should have known and should stay current. Rivian continues to fail.
its really simple. Again how many of the booked sales are in states wo service centers?
Again my Tesla service center is less than a mile away.
Rivians failures are clearly seen in their burn rate, stock price, and now their need to take on additional subordinate debt.
You can celebrate their sound successes all you want. Their balance sheet speaks volumes.
its really simple. Again how many of the booked sales are in states wo service centers?
Again my Tesla service center is less than a mile away.
Rivians failures are clearly seen in their burn rate, stock price, and now their need to take on additional subordinate debt.
You can celebrate their sound successes all you want. Their balance sheet speaks volumes.
OK, now I see. You're a short seller. It's all about the stocks for you.
You claim to have gone to business school, but from your statements it's clear you fail to understand some of the basics of business, not to mention how startups work, and I'm not interested in teaching you.
You seem to know all about the dealership laws, yet you went ahead and placed an order and are now pissed that it's "delayed"? Go ahead and blame Rivian for your misktaken and ridiculous expectations. I hope it makes you feel better to think it's not your fault or the fault of the people of the great state of Louisiana. Meanwhile, I'll continue to drive and enjoy my R1T - 10k miles so far with no problems. I got mine, sucks to be you I guess.
You claim to have gone to business school, but from your statements it's clear you fail to understand some of the basics of business, not to mention how startups work, and I'm not interested in teaching you.
You seem to know all about the dealership laws, yet you went ahead and placed an order and are now pissed that it's "delayed"? Go ahead and blame Rivian for your misktaken and ridiculous expectations. I hope it makes you feel better to think it's not your fault or the fault of the people of the great state of Louisiana. Meanwhile, I'll continue to drive and enjoy my R1T - 10k miles so far with no problems. I got mine, sucks to be you I guess.
Nope wrong again. I purchased stock along with so many at the beginning. I’m glad you got your truck and actually envious. I’m a long term investor in both my two pre orders and stock. I continue to purchase more stock today as the loss (if they fail) has a tax value.
To the contrary I’m an early believer in the Rivian dream however unlike you blinded by gleam of a shiny new bobble, i can (thanks to Wharton) see past propaganda of an early adopter and continue to see the financial fundamentals.
I envy the joy you must have, but hope you see the pending end unless their leadership looks for federal legislation to allow sales and support across all states under a Presidential Executive Order. Nothing can be accomplished on a state level in time to not be surpassed by all the other established manufacturers (ford for example). Ford realized early on Rivian was caught in a squeeze and they were not needed.
I don’t want a Ford…..I’ve alway rooted for the “Tucker “.
Good luck to you and I pity your blind ignorance and inability to see past the present and fear the present economic crisis.
Uncle Joe and his inner circle are beholden to the UAW. There will never be an executive order so Rivian is forced to navigate this alone and failure is inevitable despite having a better product.
Good luck to you. This is the last I will comment on the matter. I’ve enjoyed the conversation. Feel we both want Rivian to succeed. I just read the economics and numbers only tell one truth. Their failure is inevitable.
To the contrary I’m an early believer in the Rivian dream however unlike you blinded by gleam of a shiny new bobble, i can (thanks to Wharton) see past propaganda of an early adopter and continue to see the financial fundamentals.
I envy the joy you must have, but hope you see the pending end unless their leadership looks for federal legislation to allow sales and support across all states under a Presidential Executive Order. Nothing can be accomplished on a state level in time to not be surpassed by all the other established manufacturers (ford for example). Ford realized early on Rivian was caught in a squeeze and they were not needed.
I don’t want a Ford…..I’ve alway rooted for the “Tucker “.
Good luck to you and I pity your blind ignorance and inability to see past the present and fear the present economic crisis.
Uncle Joe and his inner circle are beholden to the UAW. There will never be an executive order so Rivian is forced to navigate this alone and failure is inevitable despite having a better product.
Good luck to you. This is the last I will comment on the matter. I’ve enjoyed the conversation. Feel we both want Rivian to succeed. I just read the economics and numbers only tell one truth. Their failure is inevitable.
This post has "My Pillow Guy" written all over it.Nope wrong again. I purchased stock along with so many at the beginning. I’m glad you got your truck and actually envious. I’m a long term investor in both my two pre orders and stock. I continue to purchase more stock today as the loss (if they fail) has a tax value.
To the contrary I’m an early believer in the Rivian dream however unlike you blinded by gleam of a shiny new bobble, i can (thanks to Wharton) see past propaganda of an early adopter and continue to see the financial fundamentals.
I envy the joy you must have, but hope you see the pending end unless their leadership looks for federal legislation to allow sales and support across all states under a Presidential Executive Order. Nothing can be accomplished on a state level in time to not be surpassed by all the other established manufacturers (ford for example). Ford realized early on Rivian was caught in a squeeze and they were not needed.
I don’t want a Ford…..I’ve alway rooted for the “Tucker “.
Good luck to you and I pity your blind ignorance and inability to see past the present and fear the present economic crisis.
Uncle Joe and his inner circle are beholden to the UAW. There will never be an executive order so Rivian is forced to navigate this alone and failure is inevitable despite having a better product.
Good luck to you. This is the last I will comment on the matter. I’ve enjoyed the conversation. Feel we both want Rivian to succeed. I just read the economics and numbers only tell one truth. Their failure is inevitable.
I just got my April Delivery Window Estimate and it basically says they cant deliver to NC because "Current state-level dealer protection laws prohibit us from opening a Rivian Service Center in your state"
I see Rivians here in Charlotte, so how does this work? Tesla doesnt have a problem selling and delivering here.
Any ideas? This seems rediculous...
We’re writing to provide context on how regulatory restrictions in your state are impacting your Rivian delivery and why we are unable to provide you with a delivery window estimate at this time.
Current state-level dealer protection laws prohibit us from opening a Rivian Service Center in your state. Without an accessible Rivian Service Center, we are unable to provide you with the ownership experience you deserve and that we demand.
We are working with officials at various levels of your state government on changing these restrictions, but at this time we cannot provide timing on when we will be able to provide service operations near you.
How can I help?
If you would like to see these restrictions lifted, write to [email protected] sharing your name, address and a sentence explaining your support for allowing direct service in your state. Our public policy team compiles these emails and shares them with relevant lawmakers.
We’ll be sure to provide updates on our progress. Thank you for your support.
Tony Caravano
Head of Rivian Customer Engagement
I just got my April Delivery Window Estimate and it basically says they cant deliver to NC because "Current state-level dealer protection laws prohibit us from opening a Rivian Service Center in your state"
I see Rivians here in Charlotte, so how does this work? Tesla doesnt have a problem selling and delivering here.
Any ideas? This seems rediculous...
We’re writing to provide context on how regulatory restrictions in your state are impacting your Rivian delivery and why we are unable to provide you with a delivery window estimate at this time.
Current state-level dealer protection laws prohibit us from opening a Rivian Service Center in your state. Without an accessible Rivian Service Center, we are unable to provide you with the ownership experience you deserve and that we demand.
We are working with officials at various levels of your state government on changing these restrictions, but at this time we cannot provide timing on when we will be able to provide service operations near you.
How can I help?
If you would like to see these restrictions lifted, write to [email protected] sharing your name, address and a sentence explaining your support for allowing direct service in your state. Our public policy team compiles these emails and shares them with relevant lawmakers.
We’ll be sure to provide updates on our progress. Thank you for your support.
Tony Caravano
Head of Rivian Customer Engagement
I would recommend that you see if you can pick it up at the factory. There's a direct flight from Charlotte to Peoria airport, about 1/2 an hour away. Or you can catch other flights to Peoria or Bloomington airport.
The pickup up process with Guides Walter, Curtis and Reed was very smooth. Three fine men. You'll get a nice tour of the plant. You can then head back to North Carolina. Don't worry about adjusting to the vehicle for highway driving.
The corrupt auto industry is fighting direct sales, although a) dealers don't make much money on new vehicles; and b) they don't do much for the consumers. New vehicle sales are usually just a window for selling add-ons to add up to $5000 or so profit on the sale. They ramp up the "buy-rate" on financing, sell worthless warranties, sell GAP Insurance for far more than a rider on your policy------with claims being difficult to collect on, etch-guard, etc. Don't forget "Clearcoat" from Fargo. I expect the trade values from Rivian would equal or exceed what dealers offer.
The same advice would apply to others out of state, even if your state does allow delivery. Interstates 55, 74 and 39 all head out of town. I was able to expedite my delivery since they had an extra at the factory that wasn't shipped. Once you confirm you might inquire as to whether you can expedite delivery of your ordered vehicle.
Dan Deneen
I took delivery of my R1S at the Richmond Service Center last week and drove it home to Greensboro. It’s a great vehicle (and worth the nearly 3-yr wait), but it’s true that not being close to a service center is an inconvenience.
North Carolina is one of nine states that both ban direct (non-dealer) sales and charge more in fees to register your EV. My home state (PA) makes it difficult to sell directly, but at least does not charge more in fees. Interestingly, a few years back, Tesla successfully lobbied to be allowed to set up service centers in PA. Since then, under intense lobbying from dealers, and I suspect Tesla as well, the Commonwealth has stated that there will be no additional exemptions.
That explains why Rivian is building the service centers for SE Pennsylvania in Trenton, NJ and Gaithersburg, MD. Folks in western PA will have to use the SC planned for Youngstown, OH. Those in the center of the state are pretty much SOL. This is of course, very shortsided and means simply that PA has moved jobs to neighboring states, more or less the Commonwealth cutting its nose (under prodding by lobbyists) to spite its face.
I am also from PA and I chose to take my delivery at the factory in Normal. Great time and I got a plant tour.
Note: Still had to pay the $ 1800 delivery charge.
Once the Legacy Builders change their distribution to mirror Tesla and Rivian, I think the state restrictions will change.
Note: Still had to pay the $ 1800 delivery charge.
Once the Legacy Builders change their distribution to mirror Tesla and Rivian, I think the state restrictions will change.
What I find most outrageous is the dealer "market adjustment fee" that many add to their in-demand models. It is 100% additional profit with zero benefit to the consumer and when combined with a high non-refundable deposit, is pretty close to actual larceny. While many do this, it's particularly prevalent at Kia dealers for Tellurides.. . . The corrupt auto industry is fighting direct sales, although a) dealers don't make much money on new vehicles; and b) they don't do much for the consumers. New vehicle sales are usually just a window for selling add-ons to add up to $5000 or so profit on the sale. They ramp up the "buy-rate" on financing, sell worthless warranties, sell GAP Insurance for far more than a rider on your policy------with claims being difficult to collect on, etch-guard, etc. Don't forget "Clearcoat" from Fargo. I expect the trade values from Rivian would equal or exceed what dealers offer. . ,
The Telly is a great car, and the dealership that I bought mine from a couple of years back sold them at MSRP, something that I considered fair, particularly given the high demand. The dealership changed hands shortly after my car was delivered though, and one of the new owner's first moves was to add a $7,500 market adjust fee, not only to all new sales, but also to undelivered vehicles. That fee was modest by comparison to the $15k some were adding.
As I pointed out to a sales guy one day as I was waiting for service work on my car to be completed, adding $7,500 to the $58k price of a new top of the line Telluride seems to be shooting yourself in the foot. The car is not going be in high demand forever; the the bad taste associated with Kia excessive pricing will however linger for a long time. And why would folks pay the same price for a marked-up Telluride when for roughly the same money, they can have a true luxury vehicle like the Accura MDX, Audi A5 or even a BMW X5?
The worst part is that Kia as a company has done nothing to reign in this abuse by their dealers. While the market adjustment fee ripoff has not really dented Telluride sales, it's one more reason the in every consumer survey, Kia dealers are at the bottom of the list.
I would argue this is a failing of the the state legislature that put campaign contributions above the needs of their constituents - you should contact your representatives and VOTE accordingly.I got that same e-mail as Bntexan and Riviannc - I'm afraid this is absolutely another failing for Rivian, once more "Over promise & very underachievement" for me.
Rivian isn't going to stop people from declaring interest in their products, but there's also not much they can do if some states insist on being intransigent
I have a similar issue with my state but luckily am close enough to an out-of-state service center that mobile service appointments have been very smooth.
21 - 40 of 59 Posts
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