I just got my April Delivery Window Estimate and it basically says they cant deliver to NC because "Current state-level dealer protection laws prohibit us from opening a Rivian Service Center in your state"
I see Rivians here in Charlotte, so how does this work? Tesla doesnt have a problem selling and delivering here.
Any ideas? This seems rediculous...
We’re writing to provide context on how regulatory restrictions in your state are impacting your Rivian delivery and why we are unable to provide you with a delivery window estimate at this time.
Current state-level dealer protection laws prohibit us from opening a Rivian Service Center in your state. Without an accessible Rivian Service Center, we are unable to provide you with the ownership experience you deserve and that we demand.
We are working with officials at various levels of your state government on changing these restrictions, but at this time we cannot provide timing on when we will be able to provide service operations near you.
How can I help?
If you would like to see these restrictions lifted, write to [email protected]
sharing your name, address and a sentence explaining your support for allowing direct service in your state. Our public policy team compiles these emails and shares them with relevant lawmakers.
We’ll be sure to provide updates on our progress. Thank you for your support.
Head of Rivian Customer Engagement