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Discussion Starter · #1 ·
Noticed my truck was leaning right in the garage. Measured wheels from fender…right front/back suspension definitely lower. Restarted with hazard/left steering wheel button. Didn’t help. Raised the truck to full height in off-road, still uneven.

Service support says to drive it 50-60mph on level roads in all-purpose and it’ll level. This sounds weird…and all I’ve driven is all-purpose…on mostly flat roads.

Anyone see this issue?
 

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Discussion Starter · #4 ·
I just drove the truck at interstate speeds, no change in the right lean. It appears i have this lean in all modes and ride heights. I have sent pictures to service…I’ll followup with fix.
 

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I have the same issue. Appears as if one wheel is exactly one height adjustment lower than the rest. Maintenance is working on a better resolution than driving and cycling through ride heights but they haven't reached back out yet. It's been about 5 days since I called it in.
 

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I have the same issue. Appears as if one wheel is exactly one height adjustment lower than the rest. Maintenance is working on a better resolution than driving and cycling through ride heights but they haven't reached back out yet. It's been about 5 days since I called it in.
Welcome @JPLamont! Did they indicate what the issue could be when you called it in?
 

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Discussion Starter · #7 ·
I have the same issue. Appears as if one wheel is exactly one height adjustment lower than the rest. Maintenance is working on a better resolution than driving and cycling through ride heights but they haven't reached back out yet. It's been about 5 days since I called it in.
This describes it well. Also waiting on fix. I’m sure it was delivered with this issue.
 

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Welcome @JPLamont! Did they indicate what the issue could be when you called it in?
Not sure yet - since the truck auto-levels when parked there maybe something telling the truck that wheel is high when it's not. Their engineers are looking at it remotely.

I did speak with them today and I've come up with a few parking experiments I can conduct to see if it's a specific angle or gimbal position that triggers the over or under correction.

I'll feed any results I get to Rivian and the forums.

As an aside, I spend more time commuting than camping. I do wish I could "long press" a ride height to lock it and prevent auto leveling. Maybe in the next update.
 

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I have not been able to resolve my suspension issue yet but I've had a new issue that will get the truck looked at ASAP and hopefully we have this solved soon.

I walked out to the truck today to a warning that "all wheel drive is unavailable, service it soon." It's being picked up this weekend since it requires a tow.

Now, while it's frustrating to have this happen, I can't say enough how helpful and friendly the service team has been. Rental vehicle arranged, eliminated all OTA trouble shooting, and got the truck scheduled for pickup in no time.

Really looking forward to getting it back all sorted out. If I learn anything about what solves the suspension issue I'll let you know.
 

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I have heard of this issue from multiple people now. My R1T is being delivered tomorrow, I reached out to the service center and requested that they check for consistent measurements between each tire and wheel well prior to delivery. We will see...
 

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Discussion Starter · #15 ·
I have heard of this issue from multiple people now. My R1T is being delivered tomorrow, I reached out to the service center and requested that they check for consistent measurements between each tire and wheel well prior to delivery. We will see...
i’d check it at every height…and also at park with the truck locked.

rivian has had my service ticket for a couple weeks. If anyone has gotten this issue fixed…please post.
 

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Noticed my truck was leaning right in the garage. Measured wheels from fender…right front/back suspension definitely lower. Restarted with hazard/left steering wheel button. Didn’t help. Raised the truck to full height in off-road, still uneven.

Service support says to drive it 50-60mph on level roads in all-purpose and it’ll level. This sounds weird…and all I’ve driven is all-purpose…on mostly flat roads.

Anyone see this issue?
Vin # 3666
R1T LE delivery 3/31/22

I had the same issue. Rivian re-calibrated the ride height, they said, and did a front end alignment. It's better now.

David
 

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Noticed my truck was leaning right in the garage. Measured wheels from fender…right front/back suspension definitely lower. Restarted with hazard/left steering wheel button. Didn’t help. Raised the truck to full height in off-road, still uneven.

Service support says to drive it 50-60mph on level roads in all-purpose and it’ll level. This sounds weird…and all I’ve driven is all-purpose…on mostly flat roads.

Anyone see this issue?
Yes, mine started leaning to the right by about an inch, after this it wasn't driven for two weeks and all four corners were at different heights from the ground, front right being the lowest. Now been back to Rivian twice. Problem was confirmed by the pick up driver. Tech response was,

Technician inspected and found no suspension related alerts. Vehicle not currently leaning.
Technician inspected air suspension system and found no leaks. Allowed vehicle to sit for an
extended period of time and found that suspension did not lower. Customer concern is a current
expected behavior due to vehicle being asleep. Will be improved through future firmware.

So they say it never happened while they had it BUT they expect it to happen and may fix it later with firmware.
 
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