[Tmcbee57]

Took delivery last week only to discover no spare tire. Inquired about this issue and they have no record of my order (two years ago, BTW) and said I need to pay $800 dollars for the spare! Wow. Also I added a wall charger during the finalization of financing only to discover that was missed and so again I need to fork over $800 bucks. So $80k in and no spare or wall charger. Not a good impression so far...

 

[O. horridus]

You have to confirm your configuration before your 8 steps open up, that's when your order becomes fixed. Did the configuration you confirmed have a spare or a charger? If they were missing then that was your chance to correct the order. If they weren't in your order then I don't know why you're complaining about having to pay for them, since they are something you're adding on later. Everything is itemized in your account on rivian.com, so you can see exactly what you're getting and what they're charging you. I really can't imagine not going through that line by line before you signed and paid, to make sure you were ordering what you wanted.

 

[Joelster]

Ummm... What does your order summary say? Did you pay for a spare and a charger or not?

 

[RITVT]

So, sounds like you are complaining about items that were missed on your config (and get confirmed in the 8 step process), and were not free for some reason? Weird.

 

[=0=maxr1t=0=]

Did you change your wheel choice at anytime since the first time your reservation had a configuration? Each time you change your wheel design, you have to re-add the full size spare option.