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Had the call with my rivian guide, Ruby, last week and have started the eight step purchase process. Ruby has been great to work with but it has been a challenge getting through this process. So let's start through the steps;

1) your title and registration details - no big deal just fill in the blanks, a couple of minutes of the work. They did get my middle name wrong, they repeated my middle name twice.

2) Trade in - again just a few check marks on on the page to fill in your current vehicle worth and whether you decide to trade it in or not is up to you. For me they offered $6,710 for a 2006 Nissan Titan four-wheel drive V8 crew cab 5.6 l e. I elected not to take the offer so I moved down to step 3.

3) financing - here's where it gets interesting. You have the option of having rivian finance your truck, using your own third party loan company, or paying in cash.

I didn't know what the current rates were so I asked Rivian to provide financing so I could see what their rate is. Went through their checklist, I have an excellent credit rating but rivian financing couldn't get to it because my credit rating was frozen for some reason. It took me a full day to figure out how to get it unfrozen and it turned out to be on my side of the fence. I was finally able to get it unlocked. Rivian came back shortly afterward with a five and a quarter percent finance rate for 72 months.

I thought this was high so I checked my local credit union - this was a tricky one. I gave the credit union the type of truck and over night they came back with pre-approval. It was a lower rate than Rivian financing - 2.6%, so I decided to go with the credit union.

I uploaded the pre-approval document and voila the checkbox for financing allowed me to move down to the next box in financing. However they wanted me to upload a copy of the credit union check before they would finish the financing block. The credit union won't write the check until the loan processing is complete. Now the credit union wants a copy of the purchase agreement with them shown as the lien holder. But the rivian finance process has no slot for inserting the loan originator and a lien holder. It's a catch 22 situation.

I ask my guide what to do and she sends me a document of instructions for the loan organization. It says sign the purchase agreement on line, download it, and send it to my credit union and upload a copy of the check.

So now I must go through the purchasing agreement in order to download it because you can't download it until you've finished signing it. Hey, be prepared for the purchase agreement, it's pretty nasty. It's a LOT of legal mumbo jumbo, especially section 5 warranty. So I tried cutting and pasting the purchase agreement parts and pieces together to send to my lawyer because I didn't like that part of the language in the warranty section. What a pain.

In section 5, Rivian says in capital letters -EXCEPT AS PROVIDED IN THE WARRANTY, THE VEHICLE IS PROVIDED "AS IS" AND "WITH ALL FAULTS" AND WE DISCLAIM ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NOT INFRINGEMENT.
FOR VEHICLES SOLD IN CALIFORNIA AND PURSUANT TO CALIFORNIA CIVIL CODE 1792.4; ... SHOULD THE VEHICLE PROVE DEFECTIVE FOLLOWING YOUR PURCHASE, YOU AND NOT THE MANUFACTURER, DISTRIBUTOR, OR RETAILER ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.

I finally settled down enough to read the first sentence that said EXCEPT AS PROVIDED IN THE WARRANTY. Then I went to rivian website and downloaded the warranty and read the warranty front to back. My lawyer just laughed and said every vehicle manufacturer does something similar.

So at this point you have no choice but to either sign the purchase agreement and proceed or stop and not purchase the vehicle. I decided I still wanted my truck.

I signed the purchase agreement online using their "ONESCAN" document management partner. Immediately they gave me an opportunity to download my purchase agreement which I promptly forwarded on to my credit union. Now I'm waiting for my credit union to schedule me to come in and sign the loan documents. Finally got the call and went and signed the document. They cut me a check for the truck, we wrote a check for the down payment, and sent the checks by certified mail.
I took pictures of the loan and the down payment check and uploaded pictures of them as requested online. That finished the financing box and then I could move on.

4) insurance - it asked me to upload pre-approval for my insurance and I did so after calling my insurance company and adding it to my policy. I had to pay for the insurance even though my truck is probably still four or six weeks out - which is a bummer.
5) Upload documents -
a) front of driver's license, b) back of license, c)auto insurance proof (ID card was sufficient), d) Front of lender's check (pending approval), e) tracking number for lender's check, f) front of down payment check (pending approval).
6) Sign contracts - e-signature approval document and purchase agreement. (Secure Power of Attorney Form will have to be signed on delivery day.)
7) Payment - lender's check and down payment check totaling the cost of the truck PLUS! My launch edition cost $81,300. With an additional adventure gear - crossbars, field kit, all weather floor mats, and wall charger it came to $82,575. Then expect to add taxes based on your state - for TN $7%=$5642, plus collection of sales tax fee of $1, local single article sales tax of $36, State single article sales tax $44.
Accessory taxes 9.25%-crossbars 41.63, field kit tax 13.88, mats 16.19, wall charger 46.25
PLUS FEES Destination fee $1075, title and registration $156, Documentation $225
TOTAL $89,871 less $1000 deposit = $88.871.95
(About $9000 more than I planned. Bummer. ;(

8) Schedule Delivery - I got an email this morning, one day after sending in the checks (which are scheduled for delivery on Tuesday and today is Friday) saying my truck is ready for delivery! Woohoo!

When I clicked the link to schedule delivery it asks me to confirm my address and then says to choose a rivian delivery experience. The options are 1) We will bring the adventure to you with a direct delivery of your r1t lunch edition by a Rivian field specialist or 2) by carrier delivery - we will arrange to have your r1t launch edition dropped off at your delivery location by one of our trusted partners.

However, both options don't respond so I assume I'll have to wait until next Tuesday for them to get the checks and will also probably have to wait until the checks are cleared...... ;(

So the moral of this post is - BE PREPARED for some frustration. I'll post the Purchase Agreement in my next post - you'll want to spend some time studying it because it's pretty nasty in places. You'll also want to download the warranty agreement and read it from the back. Lots of cautions there on what you can do and can't do with your truck and still stay within warranty. You'll also want to get your insurance lined up and your financing lined up on how you plan to do that and have everything ready to proceed to shorten your delivery time.

Good luck my friends and happy trucking!
 

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4) insurance - it asked me to upload pre-approval for my insurance and I did so after calling my insurance company and adding it to my policy. I had to pay for the insurance even though my truck is probably still four or six weeks out - which is a bummer.

Good luck my friends and happy trucking!
Rivian only needs the provided VIN# of the vehicle, your name, and an EFFECTIVE date on an insurance policy. No need to be paying for something you don't have. Just guess on the effective date and change it with your insurance company as needed.
 

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So two questions for this group:

#1 - syn.mlbrown - how long after you saw that "schedule delivery" window open up did you actually receive your truck?

I just submitted my $27K downpayment via ACH and am overnighting the check today, so curious if I can interpolate when I can expect my truck delivery.

#2 - Does anyone know anything about which delivery option expedites the process best? I'd happily drive or Uber to go p/u my truck if you told me it would save me even 5 minutes. My guess is that this is the quicker route than the home delivery option, so curious if anyone can confirm that or shed any light on those two options?


Thanks in advance as usual. Biting my fingernails over here..... :)
 

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So two questions for this group:

#1 - syn.mlbrown - how long after you saw that "schedule delivery" window open up did you actually receive your truck?

I just submitted my $27K downpayment via ACH and am overnighting the check today, so curious if I can interpolate when I can expect my truck delivery.

#2 - Does anyone know anything about which delivery option expedites the process best? I'd happily drive or Uber to go p/u my truck if you told me it would save me even 5 minutes. My guess is that this is the quicker route than the home delivery option, so curious if anyone can confirm that or shed any light on those two options?


Thanks in advance as usual. Biting my fingernails over here..... :)
For me it was 3 days. I could have gotten it 1 day earlier if I'd travelled 175 miles to the service center (the one close to me is opening soon, but wasn't open last week). I think it just depends on what home delivery slots they have open, so my experience is likely not generalizable.
 

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For me it was 3 days. I could have gotten it 1 day earlier if I'd travelled 175 miles to the service center (the one close to me is opening soon, but wasn't open last week). I think it just depends on what home delivery slots they have open, so my experience is likely not generalizable.
Awesome! Thanks so much for the intel and congrats on the truck. 3 days is fast.

One last Question: I’m done with everything….. they have all my money and the bank’s money physically in thier account, yet my last step “schedule my delivery”- is still greyed out.
Do you remember how long it took for that step to start? Is there anyway to research my VIN number and see where it’s at in the process?

it’s hard, because my original delivery window was November/December, so I am trying to understand if I am a week away from getting my truck, or if they’re going to start building it now and I need to expect to wait another two months. So hard to plan for things when you have no clue and the swing could be as much as two months.

I still need to sell my car…. Lol.

Thanks again!
 

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Awesome! Thanks so much for the intel and congrats on the truck. 3 days is fast.

One last Question: I’m done with everything….. they have all my money and the bank’s money physically in thier account, yet my last step “schedule my delivery”- is still greyed out.
Do you remember how long it took for that step to start? Is there anyway to research my VIN number and see where it’s at in the process?

it’s hard, because my original delivery window was November/December, so I am trying to understand if I am a week away from getting my truck, or if they’re going to start building it now and I need to expect to wait another two months. So hard to plan for things when you have no clue and the swing could be as much as two months.

I still need to sell my car…. Lol.

Thanks again!
For me it was pretty quick, within a day or two. I think it changed it as soon as I had all the paperwork, insurance, etc. completely submitted and verified, but it might have been a little later and could depend on when your vehicle gets to the service center. I remember reading posts from some people who were waiting a while at that stage, but that was months ago. Also, I was told that mine was the first R1S home delivery in Texas, it's possible they were trying to get some of them to customers.
 

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Sweet! And you’re an R1S? Awesome! I’ll be waiting quite awhile for that one. Now I’m excited. Thanks for all the helpful info.

Based on this expectation, I ought to be installing my charger ASAP and put my car on the market.

Thanks again!
 

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Super helpful! Does anyone know how the tax credit works? Get it on 2022 taxes (savings in'23)?
So things have changed unless you signed your buyers order prior to the inflation reduction act. If the guy buying his in this tread did not before the IRA was signed into law, he no longer qualifies. Trucks must be less than $80,000 MSRP to qualify and then buyers must make less than $150k annually or $300k combined.

“Transition provision for EVs with written sales orders dated in 2022 prior to the date of President signing the bill but delivered in 2023 allows purchaser to claim the “old” credit in 2023.” This still applies to delivery’s in 2022 as well. There also new component requirement adds to the bill as well which requires most of the vehicle parts and batteries to be sourced in the US. Rather than making it easier to get tax credits for EV’s, the government made it harder to qualify and has essentially priced out most manufactures and their vehicles no longer qualify based on MSRP limits.
 

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Discussion Starter · #16 ·
So two questions for this group:

#1 - syn.mlbrown - how long after you saw that "schedule delivery" window open up did you actually receive your truck?

I just submitted my $27K downpayment via ACH and am overnighting the check today, so curious if I can interpolate when I can expect my truck delivery.

#2 - Does anyone know anything about which delivery option expedites the process best? I'd happily drive or Uber to go p/u my truck if you told me it would save me even 5 minutes. My guess is that this is the quicker route than the home delivery option, so curious if anyone can confirm that or shed any light on those two options?


Thanks in advance as usual. Biting my fingernails over here..... :)
Took me one week from the time I completed payment to get my truck. I was able to get it sooner by agreeing to pick it up at the Atlanta service center. The bulk of the time was for their final inspection of the truck. Scheduling for my pickup was pretty quick - 3 days if I recall.
 
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