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Had the call with my rivian guide, Ruby, last week and have started the eight step purchase process. Ruby has been great to work with but it has been a challenge getting through this process. So let's start through the steps;
1) your title and registration details - no big deal just fill in the blanks, a couple of minutes of the work. They did get my middle name wrong, they repeated my middle name twice.
2) Trade in - again just a few check marks on on the page to fill in your current vehicle worth and whether you decide to trade it in or not is up to you. For me they offered $6,710 for a 2006 Nissan Titan four-wheel drive V8 crew cab 5.6 l e. I elected not to take the offer so I moved down to step 3.
3) financing - here's where it gets interesting. You have the option of having rivian finance your truck, using your own third party loan company, or paying in cash.
I didn't know what the current rates were so I asked Rivian to provide financing so I could see what their rate is. Went through their checklist, I have an excellent credit rating but rivian financing couldn't get to it because my credit rating was frozen for some reason. It took me a full day to figure out how to get it unfrozen and it turned out to be on my side of the fence. I was finally able to get it unlocked. Rivian came back shortly afterward with a five and a quarter percent finance rate for 72 months.
I thought this was high so I checked my local credit union - this was a tricky one. I gave the credit union the type of truck and over night they came back with pre-approval. It was a lower rate than Rivian financing - 2.6%, so I decided to go with the credit union.
I uploaded the pre-approval document and voila the checkbox for financing allowed me to move down to the next box in financing. However they wanted me to upload a copy of the credit union check before they would finish the financing block. The credit union won't write the check until the loan processing is complete. Now the credit union wants a copy of the purchase agreement with them shown as the lien holder. But the rivian finance process has no slot for inserting the loan originator and a lien holder. It's a catch 22 situation.
I ask my guide what to do and she sends me a document of instructions for the loan organization. It says sign the purchase agreement on line, download it, and send it to my credit union and upload a copy of the check.
So now I must go through the purchasing agreement in order to download it because you can't download it until you've finished signing it. Hey, be prepared for the purchase agreement, it's pretty nasty. It's a LOT of legal mumbo jumbo, especially section 5 warranty. So I tried cutting and pasting the purchase agreement parts and pieces together to send to my lawyer because I didn't like that part of the language in the warranty section. What a pain.
In section 5, Rivian says in capital letters -EXCEPT AS PROVIDED IN THE WARRANTY, THE VEHICLE IS PROVIDED "AS IS" AND "WITH ALL FAULTS" AND WE DISCLAIM ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NOT INFRINGEMENT.
FOR VEHICLES SOLD IN CALIFORNIA AND PURSUANT TO CALIFORNIA CIVIL CODE 1792.4; ... SHOULD THE VEHICLE PROVE DEFECTIVE FOLLOWING YOUR PURCHASE, YOU AND NOT THE MANUFACTURER, DISTRIBUTOR, OR RETAILER ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.
I finally settled down enough to read the first sentence that said EXCEPT AS PROVIDED IN THE WARRANTY. Then I went to rivian website and downloaded the warranty and read the warranty front to back. My lawyer just laughed and said every vehicle manufacturer does something similar.
So at this point you have no choice but to either sign the purchase agreement and proceed or stop and not purchase the vehicle. I decided I still wanted my truck.
I signed the purchase agreement online using their "ONESCAN" document management partner. Immediately they gave me an opportunity to download my purchase agreement which I promptly forwarded on to my credit union. Now I'm waiting for my credit union to schedule me to come in and sign the loan documents. Finally got the call and went and signed the document. They cut me a check for the truck, we wrote a check for the down payment, and sent the checks by certified mail.
I took pictures of the loan and the down payment check and uploaded pictures of them as requested online. That finished the financing box and then I could move on.
4) insurance - it asked me to upload pre-approval for my insurance and I did so after calling my insurance company and adding it to my policy. I had to pay for the insurance even though my truck is probably still four or six weeks out - which is a bummer.
5) Upload documents -
a) front of driver's license, b) back of license, c)auto insurance proof (ID card was sufficient), d) Front of lender's check (pending approval), e) tracking number for lender's check, f) front of down payment check (pending approval).
6) Sign contracts - e-signature approval document and purchase agreement. (Secure Power of Attorney Form will have to be signed on delivery day.)
7) Payment - lender's check and down payment check totaling the cost of the truck PLUS! My launch edition cost $81,300. With an additional adventure gear - crossbars, field kit, all weather floor mats, and wall charger it came to $82,575. Then expect to add taxes based on your state - for TN $7%=$5642, plus collection of sales tax fee of $1, local single article sales tax of $36, State single article sales tax $44.
Accessory taxes 9.25%-crossbars 41.63, field kit tax 13.88, mats 16.19, wall charger 46.25
PLUS FEES Destination fee $1075, title and registration $156, Documentation $225
TOTAL $89,871 less $1000 deposit = $88.871.95
(About $9000 more than I planned. Bummer. ;(
8) Schedule Delivery - I got an email this morning, one day after sending in the checks (which are scheduled for delivery on Tuesday and today is Friday) saying my truck is ready for delivery! Woohoo!
When I clicked the link to schedule delivery it asks me to confirm my address and then says to choose a rivian delivery experience. The options are 1) We will bring the adventure to you with a direct delivery of your r1t lunch edition by a Rivian field specialist or 2) by carrier delivery - we will arrange to have your r1t launch edition dropped off at your delivery location by one of our trusted partners.
However, both options don't respond so I assume I'll have to wait until next Tuesday for them to get the checks and will also probably have to wait until the checks are cleared...... ;(
So the moral of this post is - BE PREPARED for some frustration. I'll post the Purchase Agreement in my next post - you'll want to spend some time studying it because it's pretty nasty in places. You'll also want to download the warranty agreement and read it from the back. Lots of cautions there on what you can do and can't do with your truck and still stay within warranty. You'll also want to get your insurance lined up and your financing lined up on how you plan to do that and have everything ready to proceed to shorten your delivery time.
Good luck my friends and happy trucking!
1) your title and registration details - no big deal just fill in the blanks, a couple of minutes of the work. They did get my middle name wrong, they repeated my middle name twice.
2) Trade in - again just a few check marks on on the page to fill in your current vehicle worth and whether you decide to trade it in or not is up to you. For me they offered $6,710 for a 2006 Nissan Titan four-wheel drive V8 crew cab 5.6 l e. I elected not to take the offer so I moved down to step 3.
3) financing - here's where it gets interesting. You have the option of having rivian finance your truck, using your own third party loan company, or paying in cash.
I didn't know what the current rates were so I asked Rivian to provide financing so I could see what their rate is. Went through their checklist, I have an excellent credit rating but rivian financing couldn't get to it because my credit rating was frozen for some reason. It took me a full day to figure out how to get it unfrozen and it turned out to be on my side of the fence. I was finally able to get it unlocked. Rivian came back shortly afterward with a five and a quarter percent finance rate for 72 months.
I thought this was high so I checked my local credit union - this was a tricky one. I gave the credit union the type of truck and over night they came back with pre-approval. It was a lower rate than Rivian financing - 2.6%, so I decided to go with the credit union.
I uploaded the pre-approval document and voila the checkbox for financing allowed me to move down to the next box in financing. However they wanted me to upload a copy of the credit union check before they would finish the financing block. The credit union won't write the check until the loan processing is complete. Now the credit union wants a copy of the purchase agreement with them shown as the lien holder. But the rivian finance process has no slot for inserting the loan originator and a lien holder. It's a catch 22 situation.
I ask my guide what to do and she sends me a document of instructions for the loan organization. It says sign the purchase agreement on line, download it, and send it to my credit union and upload a copy of the check.
So now I must go through the purchasing agreement in order to download it because you can't download it until you've finished signing it. Hey, be prepared for the purchase agreement, it's pretty nasty. It's a LOT of legal mumbo jumbo, especially section 5 warranty. So I tried cutting and pasting the purchase agreement parts and pieces together to send to my lawyer because I didn't like that part of the language in the warranty section. What a pain.
In section 5, Rivian says in capital letters -EXCEPT AS PROVIDED IN THE WARRANTY, THE VEHICLE IS PROVIDED "AS IS" AND "WITH ALL FAULTS" AND WE DISCLAIM ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NOT INFRINGEMENT.
FOR VEHICLES SOLD IN CALIFORNIA AND PURSUANT TO CALIFORNIA CIVIL CODE 1792.4; ... SHOULD THE VEHICLE PROVE DEFECTIVE FOLLOWING YOUR PURCHASE, YOU AND NOT THE MANUFACTURER, DISTRIBUTOR, OR RETAILER ASSUMES THE ENTIRE COST OF ALL NECESSARY SERVICING OR REPAIR.
I finally settled down enough to read the first sentence that said EXCEPT AS PROVIDED IN THE WARRANTY. Then I went to rivian website and downloaded the warranty and read the warranty front to back. My lawyer just laughed and said every vehicle manufacturer does something similar.
So at this point you have no choice but to either sign the purchase agreement and proceed or stop and not purchase the vehicle. I decided I still wanted my truck.
I signed the purchase agreement online using their "ONESCAN" document management partner. Immediately they gave me an opportunity to download my purchase agreement which I promptly forwarded on to my credit union. Now I'm waiting for my credit union to schedule me to come in and sign the loan documents. Finally got the call and went and signed the document. They cut me a check for the truck, we wrote a check for the down payment, and sent the checks by certified mail.
I took pictures of the loan and the down payment check and uploaded pictures of them as requested online. That finished the financing box and then I could move on.
4) insurance - it asked me to upload pre-approval for my insurance and I did so after calling my insurance company and adding it to my policy. I had to pay for the insurance even though my truck is probably still four or six weeks out - which is a bummer.
5) Upload documents -
a) front of driver's license, b) back of license, c)auto insurance proof (ID card was sufficient), d) Front of lender's check (pending approval), e) tracking number for lender's check, f) front of down payment check (pending approval).
6) Sign contracts - e-signature approval document and purchase agreement. (Secure Power of Attorney Form will have to be signed on delivery day.)
7) Payment - lender's check and down payment check totaling the cost of the truck PLUS! My launch edition cost $81,300. With an additional adventure gear - crossbars, field kit, all weather floor mats, and wall charger it came to $82,575. Then expect to add taxes based on your state - for TN $7%=$5642, plus collection of sales tax fee of $1, local single article sales tax of $36, State single article sales tax $44.
Accessory taxes 9.25%-crossbars 41.63, field kit tax 13.88, mats 16.19, wall charger 46.25
PLUS FEES Destination fee $1075, title and registration $156, Documentation $225
TOTAL $89,871 less $1000 deposit = $88.871.95
(About $9000 more than I planned. Bummer. ;(
8) Schedule Delivery - I got an email this morning, one day after sending in the checks (which are scheduled for delivery on Tuesday and today is Friday) saying my truck is ready for delivery! Woohoo!
When I clicked the link to schedule delivery it asks me to confirm my address and then says to choose a rivian delivery experience. The options are 1) We will bring the adventure to you with a direct delivery of your r1t lunch edition by a Rivian field specialist or 2) by carrier delivery - we will arrange to have your r1t launch edition dropped off at your delivery location by one of our trusted partners.
However, both options don't respond so I assume I'll have to wait until next Tuesday for them to get the checks and will also probably have to wait until the checks are cleared...... ;(
So the moral of this post is - BE PREPARED for some frustration. I'll post the Purchase Agreement in my next post - you'll want to spend some time studying it because it's pretty nasty in places. You'll also want to download the warranty agreement and read it from the back. Lots of cautions there on what you can do and can't do with your truck and still stay within warranty. You'll also want to get your insurance lined up and your financing lined up on how you plan to do that and have everything ready to proceed to shorten your delivery time.
Good luck my friends and happy trucking!
