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What's the issue with the Tonneau Cover? Problematic?

13K views 30 replies 18 participants last post by  Anesthesiadds  
Wrote about my tonneau on another thread but will add a bit here. Cover was working fine for a couple months then started making a bad snapping sound as the last segment tried to stow. It stopped with the last segment still out. Had open/closed it a total of about 10 times.

I was having the truck in for other reasons so added a ticket about the cover. Talked to the Service Advisor in Richmond about it. He said they are not supposed to do any work on them as Rivian has already announced that a replacement will be coming. He did, however, say that they would take a look and see if they could do anything.

Could not fix mine. They told me it was toast essentially and offered to disable it in either the open or closed position. I asked if there was any way for me to open it if elected to have it closed but then needed do something in the bed. They said there was no way for me to manually open it. Further he said that if I did not disable it and it eventually failed in a partial open/closed position it would be stuck there until I could get it into the shop.

I elected to have mine disabled in the open position. Now just waiting to see when the new version will be available.

Still like the truck very much!