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Tire wear on 21's - Pirelli's crappy warranty - and replacement options

39K views 107 replies 46 participants last post by  jwohlford  
#1 ·
So I have almost 9k miles on my Rivian and my fronts are already worn to 4 and 5/32 and rears are 7/32 (they are doing tire rotation in a few days - SC previously told me at 7500 it's not needed...doh)

It seems we won't get much life out of these 21's and replacing them with the same ones again since that's the only option available, is a bit annoying. I called Pirelli and they have no mileage warranty on these, so it doesn't matter how fast they wear out, it's not covered...

So I'm wondering, any ideas on what my options are? I mostly drive on the street so I would like to maintain decent efficiency. I could go to 20" AT's, but I don't think they would last much more nor would the price be any better. I've seen people getting custom 20" wheels...I wonder if there are 20" all-season tires that would be similar efficiency as the 21's?

Any suggestions?
 
#3 ·
No they said some of their tires don’t have mileage warranty, andd these are one of them. So even on replacement ones, there is no warranty for mileage.
 
#72 ·
No they said some of their tires don’t have mileage warranty, andd these are one of them. So even on replacement ones, there is no warranty for mileage.
Replacement Tires from Pirelli for the Scorpion AT Plus are 50K Treadwear Rated warranty - That's the 20" Tire the 21's are a custom size and that is 100% the reason I didn't choose them. I wouldn't be surprised to see them disappear after another year as an option. According to Pirelli the Scorpion Verde AS Plus, Plus II and Plus 3 tire is tread wear rated at 65k, 65k and 70k respectively. So the option is to go to a Pirelli dealer be sure to get them rotated before 5k miles religiously and then get a tread wear warranty when they don't reach 30k miles or wherever you end up Here's the Pirelli warranty https://d3nv2arudvw7ln.cloudfront.n...aticfolder/Tyre/resources/gfx/v2/Consumer_Warranty_J_14Oct2022_official_def.pdf
 
#5 ·
It is not the Pirelli tires, it is the nature of a heavy EV.

My Tesla eats tires as well usually only getting 25-30k on 50k tires. Tried different brands but pretty much all the same.
Yeah, I get that. I also had a lot of Tesla's and usually got at least 25k out of them. But at the rate I'm eating up these tires, it seems I won't even get 20k out of them.
 
#12 ·
It’s a 800hp >7000 lb truck. It will eat tires no matter what. If you really want longer tire life could go to a 10 ply LT but the trade off is ride quality will go to crap. When my wife had a cayenne turbo she went through her first set of tires before the first oil change…. We had it for 3 years and put 3 sets of tires on it.
 
#14 ·
Re: "Pirelli's crappy warranty"

Pirelli has a good warranty, just like all other major tire manufacturers. And just like all other major tire manufacturers that I know of, the tires that come with your new vehicle are not covered by the tire manufacturer's warranty. That's been true of every car I've ever purchased.
I called Pirelli and they have no mileage warranty on these, so it doesn't matter how fast they wear out, it's not covered...
That's solely because they came with the car. From Pirelli's warranty page linked above:
CONDITIONS
- The tires are replacement tires (Mileage Warranty does not apply to Original Equipment Tires).
...
If you buy that same set of 4 Pirelli Rivian tires from a tire dealer and have them installed, those 4 replacement tires ARE covered by the warranty. 50,000 miles in this case. There have been many posts from many EV owners (including Rivian owners) who have had no problems getting a warranty credit for Pirelli tires if they wear out in less than 50k miles - again with the caveat that we're not talking about the tires that came with the car, but with tires purchased from an authorized Pirelli dealer as replacements. Pirellis are used on many EVs, and many other performance vehicles, and they honor their warranty.
 
#19 ·
Re: "Pirelli's crappy warranty"

Pirelli has a good warranty, just like all other major tire manufacturers. And just like all other major tire manufacturers that I know of, the tires that come with your new vehicle are not covered by the tire manufacturer's warranty. That's been true of every car I've ever purchased.

That's solely because they came with the car. From Pirelli's warranty page linked above:


If you buy that same set of 4 Pirelli Rivian tires from a tire dealer and have them installed, those 4 replacement tires ARE covered by the warranty. 50,000 miles in this case. There have been many posts from many EV owners (including Rivian owners) who have had no problems getting a warranty credit for Pirelli tires if they wear out in less than 50k miles - again with the caveat that we're not talking about the tires that came with the car, but with tires purchased from an authorized Pirelli dealer as replacements. Pirellis are used on many EVs, and many other performance vehicles, and they honor their warranty.
That's interesting. I hope that is the case since I actually called Pirelli directly and they told me the Scorpions do not have any mileage warranty regardless of whether it came new on the car or purchased later on.
 
#23 ·
Do you drive mostly in conserve mode? If so, switching to all purpose, will make a difference. Propelling a 6000 pound vehicle around by its front wheels only in addition to most of the braking and all of the steering will wear the front wheels down. But I agree that they won’t last 50k in any case.

I had a brand new Honda Odyssey that only gave 12,000 miles out of it’s original tires…
 
#47 ·
Do you drive mostly in conserve mode? If so, switching to all purpose, will make a difference. Propelling a 6000 pound vehicle around by its front wheels only in addition to most of the braking and all of the steering will wear the front wheels down. But I agree that they won’t last 50k in any case.

I had a brand new Honda Odyssey that only gave 12,000 miles out of it’s original tires…
 
#24 ·
Rivian Tires are becoming a deal breaker. Why any company would redesign an entirely new tire size is inexcusable. Sorry but may just have to dump the R1t and take delivery on the Bronco Badlands. Really a shame.
It’s a 800hp >7000 lb truck. It will eat tires no matter what. If you really want longer tire life could go to a 10 ply LT but the trade off is ride quality will go to crap. When my wife had a cayenne turbo she went through her first set of tires before the first oil change…. We had it for 3 years and put 3 sets of tires on it.
Very poor engineering. could have gone with a standard XL truck tire ie Ford F350 6 bolt... but messed up with an orphan design. Truly a Real deal breaker (along with the dysfunctional Navigation) and #1 reason to sell the other wise nice truck.
 
#46 ·
Rivian Tires are becoming a deal breaker. Why any company would redesign an entirely new tire size is inexcusable. Sorry but may just have to dump the R1t and take delivery on the Bronco Badlands. Really a shame. Very poor engineering. could have gone with a standard XL truck tire ie Ford F350 6 bolt... but messed up with an orphan design. Truly a Real deal breaker (along with the dysfunctional Navigation) and #1 reason to sell the other wise nice truck.
 
#26 ·
I have 13,500 miles on my R1T. At 2000 miles the steering rack came loose and I had a ‘broken sub frame” on the right front. Both were covered under warrantee requiring shipping of the vehicle and 10 days absence. At 10,500 miles I installed snow tires and was told at the tire shop that they could not remount the right front tire in the spring, as it is worn to 4/32s. Left front is 6/32s, rears are 9/32S. At delivery my question on maintenance was meet with “nothing but replace the tires when there wear out”.

Rivian’s response to my asymmetric tire wear has been that I “missed The recommended tire rotation that was to be done at 5000 miles,” even though their own service center recommends 9000 miles, and I was not told this when I ask about maintenance at delivery. The Bellvue Service center’s position is that this is “normal wear”. If both front tires were worn to 4/32s I could accept this. The facts that the wear was asymmetric (right front) and that the wear on my Blizzacks after 3000 miles is symmetric, and that I had a broken subframe at 2000 miles on the same corner, makes their conclusion that this is “normal wear” illogical. I refuse to accept this illogical conclusion.

I have been working with Rivain since November. They cycle service advisers to communicate with me, very few who follow through on promises to return calls. I have suggested I be allowed to purchase a new set of tires and wheels (I need a set of wheels for my snow tires) and that they credit me for the one bad tire. I could then cycle the 3 tires I have into a rotation and avoid throwing them into the landfill.

The Rivian approach has been to wear me out, in the hope I will just go away. I need a logical explanation for my asymmetric tire wear. If I don’t get a logical explaination- I am like a sticky booger….they can shake all they want, but I’ll still be here.

It’s been over 3 months. I require an explanation that makes sense, or a credit for a tire. They have spent more man hours avoiding responsibility for this problem than the cost of giving me credit for a tire. I have given Rivian a simple solution to this problem. Come on Rivian, you have a disconnect between a really great product, and really horrible service!
 
#48 ·
I have 13,500 miles on my R1T. At 2000 miles the steering rack came loose and I had a ‘broken sub frame” on the right front. Both were covered under warrantee requiring shipping of the vehicle and 10 days absence. At 10,500 miles I installed snow tires and was told at the tire shop that they could not remount the right front tire in the spring, as it is worn to 4/32s. Left front is 6/32s, rears are 9/32S. At delivery my question on maintenance was meet with “nothing but replace the tires when there wear out”.

Rivian’s response to my asymmetric tire wear has been that I “missed The recommended tire rotation that was to be done at 5000 miles,” even though their own service center recommends 9000 miles, and I was not told this when I ask about maintenance at delivery. The Bellvue Service center’s position is that this is “normal wear”. If both front tires were worn to 4/32s I could accept this. The facts that the wear was asymmetric (right front) and that the wear on my Blizzacks after 3000 miles is symmetric, and that I had a broken subframe at 2000 miles on the same corner, makes their conclusion that this is “normal wear” illogical. I refuse to accept this illogical conclusion.

I have been working with Rivain since November. They cycle service advisers to communicate with me, very few who follow through on promises to return calls. I have suggested I be allowed to purchase a new set of tires and wheels (I need a set of wheels for my snow tires) and that they credit me for the one bad tire. I could then cycle the 3 tires I have into a rotation and avoid throwing them into the landfill.

The Rivian approach has been to wear me out, in the hope I will just go away. I need a logical explanation for my asymmetric tire wear. If I don’t get a logical explaination- I am like a sticky booger….they can shake all they want, but I’ll still be here.

It’s been over 3 months. I require an explanation that makes sense, or a credit for a tire. They have spent more man hours avoiding responsibility for this problem than the cost of giving me credit for a tire. I have given Rivian a simple solution to this problem. Come on Rivian, you have a disconnect between a really great product, and really horrible service!
The tires, or the lack thereof tires and options is really becoming an issue. I'm seriously considering buying a new bronco due to the fact broncos have dozens of tire options. I feel like a tire orphan with my r1t. Need to develop an aftermarket especially for 20-in off-road tires and wheels.
 
#27 ·
I have about 8200 miles on my 21s. 8/32 on the front and 10/32 on the rear. Haven't done a rotation yet. Was also told 9000 miles by the mobile service tech. I was planning to do it at 6k, but have been putting it off waiting for my 20" AT wheel and tire setup to be ready.

Edit: I almost forgot, and for the sake of clarity thought I should add, my rear wheels and tires were replaced at 4k miles due to damage sustained during a tow to the SC. So the rears actually only have about 4k on them.
 
#29 ·
So I have almost 9k miles on my Rivian and my fronts are already worn to 4 and 5/32 and rears are 7/32 (they are doing tire rotation in a few days - SC previously told me at 7500 it's not needed...doh) It seems we won't get much life out of these 21's and replacing them with the same ones again since that's the only option available, is a bit annoying. I called Pirelli and they have no mileage warranty on these, so it doesn't matter how fast they wear out, it's not covered... So I'm wondering, any ideas on what my options are? I mostly drive on the street so I would like to maintain decent efficiency. I could go to 20" AT's, but I don't think they would last much more nor would the price be any better. I've seen people getting custom 20" wheels...I wonder if there are 20" all-season tires that would be similar efficiency as the 21's? Any suggestions?
I saw someone else mention this, but curious to know if you drive around in conserve mode other than on long highway road trips? While doing my first mile drive, I heard a story about the manager who drove her Rivian in conserve mode nearly all the time and it wore her front tires twice as quickly as others who didn’t.
 
#30 ·
I don't know about that, but I rarely drive in conserve mode (only the few long road trips we have done). Being that my fronts are wearing out a lot quicker, I wonder if it's the strong regen, and whether I should try to feather it more, planning my braking more rather than letting the strong regen brake as hard? I've learned how to time it correctly so just let off gas and slow down using strong regen. But with 7k lbs and slowing down like that, maybe that's wearing down the tires faster? Or maybe I should drive in standard regen? Any opinions guys?
 
#32 ·
Remember, when you increase the diameter of your wheels it affects your speedometer! To make it clear if a car (any car that had 15" wheels) and you increase the diameter to say 20" 1 rotation will get you farther (and use more energy "Drag Coefficient) so besides the tires you've increased the load that the output shaft was designed for and you'll need to have the Speedometer recalibrated! Yes I know what I'm talking about! Here's a 1964 Alfa Romeo 2600 I just finished!
Image
 
#33 ·
Remember, when you increase the diameter of your wheels it affects your speedometer! To make it clear if a car (any car that had 15" wheels) and you increase the diameter to say 20" 1 rotation will get you farther (and use more energy "Drag Coefficient) so besides the tires you've increased the load that the output shaft was designed for and you'll need to have the Speedometer recalibrated! Yes I know what I'm talking about! Here's a 1964 Alfa Romeo 2600 I just finished!
Unfortunately, you do not seem to know what you're talking about. Increasing the wheel size does NOT affect the speddometer, at all.

The overall diameter of the tire DOES affect speedometer... but the wheel size does not.

You can increase from a 15" to a 20" wheel as long as you adjust the tire size to keep the same OD you will not affect the speedometer.
 
#37 ·
As with anything on a vehicle, driving habits greatly affect all aspects of operational performance. There is no magic bullet for all vehicles and all drivers in all weather conditions.

And to use the industry term about wheel / tire size combinations...it is called SLR Static Load Radius. This is the radius from a static vehicle, properly loaded from the ground to the center of the hub mounting hole. SLR changes greatly affect performance. SLR is why you can get those "cool looking" 24 inch wheels inside your wheel housings...because you are putting 15 series (sidewall aspect ratio) tires on it. Your vehicle will ride like an ox cart on a wash board road, but these are the vehicle real world tradeoffs we make on a daily basis.
 
#40 ·
The tire manufacturers are going to need to take a serious look at their product line given the significant increase in vehicle weights on BEV. Tesla owners are experiencing the same thing-- they may not be as big as the Rivian but relative to other small and mid-size sedans their weights are much greater. Tire manufactures have the ability to dial in and pro-long the tread life. Right now they are taking advantage of the consumer while in the honeymoon phase of the EV revolution. I see them expanding the line to greater curb weight and load offerings for premium $ saying you get more miles out of them. Eventually I see this becoming the standard but it will be 5-10 years I imagine before we start to see a reasonable price curve.
 
#41 ·
1 ton (and larger) trucks can weight way more then a Rivian GVWR up to 15k lbs, and get 30-50k miles out of a set of tires. Probably They should have designed the rivian around HD tires and 18” rims, and no way used p metrics on on any wheel OEM. Better performance, better tire life, more efficient,…
 
#51 · (Edited)
It is not Pirelli, tires will not last more than 12-15K miles with all the torque of these vehicles produce, but driving habits and modes will make a difference. If you're using the front-wheel drive, conserve mode and turn on them simultaneously with all the auto-braking; they will wear fast.
At least you can rotate, though, with a Porsche (all-wheel drive 911), different size front and back tires that can only go in one direction, so no rotation is possible. The top is about 10K miles for a set of tires and though their low profile and high speed rated, they do not have near the torque and only half the weight of one of these Rivian vehicles.
Make sure your shop has a Hunter Elite Road Force Balancer (Hunter Engineering); it can diagnose your tires and your wheels (they are not the same). For the best comfort, put the worse, balanced on the right rear. Every wheel and tire will have a different measurement. Two best, but in front. These machines are around $100K, so not all garages have them, but you can search online; once you do it, you won't let anyone else do it without a Hunter.
Had one wheel, newly factory manufactured by Lincoln; it was so far out of spec that no weights could help it; I ended up replacing it because I could not get the shimmy out of it.
This is true with many manufacturer wheels, especially those that suffer curb rash and off-roading nicks. Those minor nicks will throw your balance off quite a bit. Don't expect tire wear near 40-50K like a regular SUV.
 
#52 ·
It is not Pirelli, tires will not last more than 12-15K miles with all the torque of these vehicles produce,
Only if you are torquing it like crazy in the day to day. Got 40,000 on the Xices using them year round. Model 3 is heavy torque EV and I'll nail it in Summer traffic to pass, hitting 100+ and then hard regen slow down. Keep your pressure right, rotate and, if it's a curb banger like the Model 3, check your alignment and no reason you won't get rated miles on an EV on a good tire.
 
#57 ·
Takeaway points, not going to argue with every post; remember, a Rivian is not ten percent heavier than a regular-sized comparable truck/vehicle; they are much heavier and have much more torque. Usually, they will have a heavier load; people buy trucks and SUVs to carry stuff (weight). Do we believe "your individual experience" is the norm or the head of communications for Michelin Tires? I am going with the expert from Michelin, as he says below".

"According to Shepherd (from Michilen), EVs are typically about 10 percent heavier (on average) than their ICE counterparts, "and so they can wear the tire up to 20 percent more." That's a significant difference in wear and tire longevity that might not be immediately apparent to most EV owners, especially given the unintuitive relationship between slightly more weight and significantly greater wear. Weight isn't the only wear factor, however. The on-demand torque EVs provide, and regenerative braking can also adversely affect your tires over time"—just the points I made in my post above.

As far as warranties, you can look on most Porsche sites and most car forums; people get around 10-15K per set of Michelin Pilot Sports with a Porsche (you can go cheaper, but why when it affects handling so much) and tire warranties are to 30K with the Michilens; read the fine print in the 30K warranty. They don't give you free tires; they give you the difference between your wear and the tire mileage warranty, which is hardly any discount on the same tires. Do they know if you tracked the car? Drove it hard?

You can consistently beat the tire warranty when you buy three and get one free (offered by manufacturers yearly), so it's pretty useless. That's all; no more banter back and forth; google for EV tire wear, and you will see they don't last as long as the warranty and, indeed, is not going to last with an 835 HP SUV AWD vehicle with torque going to the front tires. Simple physics!