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What's the issue with the Tonneau Cover? Problematic?

13K views 30 replies 18 participants last post by  Anesthesiadds  
#1 ·
Curious if there have been any discussions on the Tonneau cover? Seems like it wasn't working on many of the display vehicles that have been available. Was told not to touch it at the First Drive event. Seeing owner videos where it's already not working.

Haven't auto tonneau covers been around for a while? Not sure why Rivian appears to be having such issues with it?

Has Rivian addressed the issue and what the fix is?

It's one of the reasons I chose the Adventure over the Explore configuration, but now wondering if the manual one would be better. Can you manually close the automatic one if it breaks? Or is it stuck in that position?
 
#2 ·
Looks like it gets stuck. It's an odd system where panels stack onto each other from what I can tell from videos.

I'm guessing they get stuck in the tracks or slip out of a gear or something.

It's a major part of my decision to go with explore. I don't want a broken tonneau cover every 3 months. And certainly not a minute after warranty is up. I much rather a manual system.

That said nobody has seen the manual system either so no idea how that's going to work... they should have went with a thick vinyl that rolls up imo.

But I've read a lot about ppl wanting a solid piece for safety. I don't live in a place where theft is an issue so it's the least of my worries.
 
#3 ·
Curious if there have been any discussions on the Tonneau cover? Seems like it wasn't working on many of the display vehicles that have been available. Was told not to touch it at the First Drive event. Seeing owner videos where it's already not working.

Haven't auto tonneau covers been around for a while? Not sure why Rivian appears to be having such issues with it?

Has Rivian addressed the issue and what the fix is?

It's one of the reasons I chose the Adventure over the Explore configuration, but now wondering if the manual one would be better. Can you manually close the automatic one if it breaks? Or is it stuck in that position?
Haven't heard about this problem. I am in the "1st half of 2023" Club for my Adventure Max Pack so hopefully the issues are resolved by then. I live in snow & dust Country so I don't want to have to clean the tracks every time I need to shut it.
 
#4 ·
In a recent video featuring production vehicles, they pointed out that the design of the cover itself has changed from preproduction. There's sort of a cover over the metal slats that could possibly help protect the cover and allow it to open/close more easily. Might have been in the Chicago auto detailer's video.

I am a little worried about it since I live in a snow/ice area. Wonder if they'll let us opt for manual when it comes time for final configuration if there's still issues. But I'd like all of the other Adventure options.
 
#6 ·
Curious if there have been any discussions on the Tonneau cover? Seems like it wasn't working on many of the display vehicles that have been available. Was told not to touch it at the First Drive event. Seeing owner videos where it's already not working.

Haven't auto tonneau covers been around for a while? Not sure why Rivian appears to be having such issues with it?

Has Rivian addressed the issue and what the fix is?

It's one of the reasons I chose the Adventure over the Explore configuration, but now wondering if the manual one would be better. Can you manually close the automatic one if it breaks? Or is it stuck in that position?
I have had my rivian for about two months. I did start having issues with the tonneau closing after about 2 weeks of using in in our El Paso desert climate. I recently had one of the service centers take a look at it and they cleaned it and greased/oiled it. It is currently working but you can tell that it is trying to stick again. It is usually about 3 slats into opening. I will say that pushing it with your hand as it is closing seems to get it through the spot where it tends to stick. I still like the ability to open and close automatically. We will see how it goes.
 
#7 ·
I wish the manual was the same design but just manually pulled/pushed. I too assume these will have issues frequently
 
#9 ·
Curious if there have been any discussions on the Tonneau cover? Seems like it wasn't working on many of the display vehicles that have been available. Was told not to touch it at the First Drive event. Seeing owner videos where it's already not working.

Haven't auto tonneau covers been around for a while? Not sure why Rivian appears to be having such issues with it?

Has Rivian addressed the issue and what the fix is?

It's one of the reasons I chose the Adventure over the Explore configuration, but now wondering if the manual one would be better. Can you manually close the automatic one if it breaks? Or is it stuck in that position?
Hi, Rivian had two of their trucks on display the the FSAE Michigan competition on May18-21 and one had a broken tonneau cover. The leaves were closed on one side and about a 14” (thats not 1/4” but 14”)gap on the other. You could clearly see a small (1/16” aircraft cable that had snapped. I took a picture if you’re interested. This was the same event that Tesla showed up with a Cybertruck at.
 
#10 ·
It definitely needs some help. I'm only a day in and it's popping pretty hard as it stacks- more so than it did at delivery. The last open it stopped with 2 sections still exposed. I closed it no problem and will likely leave it there. I did notice that draft must pull dust directly into it's storage area because after a short drive I opened it then closed it and it came out 3-4x's dustier than it went in.
 
#11 ·
Probably not a bad idea to get one of those California microfiber dusters and run it across the Tonneau cover before opening it. Of course, also making sure there aren't any larger items sitting on it.

Sounds like it will be a high-maintenance item and one that could get costly for Rivian. Would assume they'll get tired of replacing them and hopefully come up with an improved version that can be swapped out when trucks are brought in for warranty related tonneau cover issues.
 
#13 ·
That sucks. Tonneau covers are nothing new. Seems odd that a vehicle manufacturer would have such common issues with such an item. Can't imagine what their warranty repair / replacement costs are going to add up to. Surprised it hasn't been solved by now as it appears to have been an issue since day one, years ago.

Hopefully they get yours fixed ASAP.
 
#17 ·
Or they just aren't opening/closing it at all just in case.
I was going to add the same statement in my prior message. Probably true. My thinking however, it's under warranty, might as well use it up while they'll replace it. Hopefully, with enough replacements, they'll be eager to find a true fix for them.
Wondering if some type of small squeegee type thing installed where it slides into the container might help keep stuff out? Basically to scrape off the panels before they enter. Just a thought. How to execute? Beyond my pay grade! LOL
 
#18 ·
Can you manually close it if it breaks partly open? I can imagine a scenario where you need to close it to put something big in the bed and it breaks. Are you just SOL? Or can you kind of help the cover to close? It would then be stuck in the closed position until Rivian can repair it, but probably better than having it partly open.
 
#21 ·
I'm had my R1T for 3 weeks and the tonneau stopped working almost immediately :) It doesn't bother me too much, but I'm having it looked at during my scheduled appointment later this month. It worked for 1-2 days, then stopped going in all the way (1-2 panels left sticking out). It's one of those things that I don't open/close very often, and most of the time it's not too critical, but if it was and it didn't work it would bother me.
 
#24 ·
Those are pretty big metal slats. They do make a lot of noise going in. Doesn't sound like the smoothest operation. They appear to be on rails then complexly lay on top of each other once inside? Thinking, a tonneau cover with smaller slats and that rolls up into its container probably would be more reliable. From what I've read, these things effectively separate once inside? Then have to come back together perfectly when reopening. Sounds like a complex set up for something that is weather exposed and certainly bound to collect dirt. Fortunately have heard from a few that say they haven't had any problems with theirs, but this does seem to be one of the problem issues that will get costly for Rivian over time. Hopefully the find a solution.
 
#25 ·
Wrote about my tonneau on another thread but will add a bit here. Cover was working fine for a couple months then started making a bad snapping sound as the last segment tried to stow. It stopped with the last segment still out. Had open/closed it a total of about 10 times.

I was having the truck in for other reasons so added a ticket about the cover. Talked to the Service Advisor in Richmond about it. He said they are not supposed to do any work on them as Rivian has already announced that a replacement will be coming. He did, however, say that they would take a look and see if they could do anything.

Could not fix mine. They told me it was toast essentially and offered to disable it in either the open or closed position. I asked if there was any way for me to open it if elected to have it closed but then needed do something in the bed. They said there was no way for me to manually open it. Further he said that if I did not disable it and it eventually failed in a partial open/closed position it would be stuck there until I could get it into the shop.

I elected to have mine disabled in the open position. Now just waiting to see when the new version will be available.

Still like the truck very much!